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Oral Health Working Supervisor
Herston, QLD 4006
Provide frontline leadership for patient support services, ensuring safe, efficient and high-quality support across the Oral Health Centre.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Health - Health Service Support |
| Classification | OO3 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/STR688237 |
| Closing date | 02-Aug-2026 |
| Job duration | Permanent |
| Contact person | Bibin Kurian |
| Contact details | (07) 3647 6001 Access the National Relay Service |
About the role
The Working Supervisor - Patient Support Services, Oral Health Centre is responsible for supervising and working alongside Patient Support Officers to ensure the delivery of high-quality support services across clinical and non-clinical areas. The role oversees a range of essential services including cleaning, porterage, stores handling and waste management, ensuring operational requirements are met in a safe, efficient and patient-focused manner.
The successful candidate will coordinate daily operations, support workforce planning and resource allocation, undertake quality audits, manage service issues and contribute to continuous improvement initiatives. The role works closely with clinical and non-clinical teams to ensure support services are delivered in accordance with relevant policies, health and safety requirements and infection control standards.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Lead, supervise and support Patient Support Officers to deliver high-quality cleaning, porterage, stores and waste management services.
- Coordinate resources and workforce requirements to ensure service continuity across the Oral Health Centre and broader service areas.
- Monitor service quality through auditing, reporting and compliance activities while maintaining infection control, safety and environmental standards.
- Build positive working relationships with staff and stakeholders while effectively managing communication, complaints and conflict resolution.
- Contribute to staff development, training, quality improvement and continuous service enhancement initiatives.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
