Your role within Housing and Homelessness Services will support the department to provide high level advice to the Regional Director on strategic, operational and corporate governance issues, ensuring quality, professional services to senior management and the Office of the Deputy Director General. The work you will do helps someone every day, and that means the world to us.

Frontline Services, Housing and Homelessness Services provides a range of services, products and referrals to offer housing solutions for diverse customer groups.

You will provide effective and high quality financial, human resources and business support to the Office of the Regional Director.

Job details

What you can expect in this role:

Your role within Housing and Homelessness Services will support the department to provide high level advice to the Regional Director on strategic, operational and corporate governance issues, ensuring quality, professional services to senior management and the Office of the Deputy Director General. The work you will do helps someone every day, and that means the world to us.

Frontline Services, Housing and Homelessness Services provides a range of services, products and referrals to offer housing solutions for diverse customer groups.

You will provide effective and high quality financial, human resources and business support to the Office of the Regional Director.

What you will be doing:

• Develop, implement, and maintain effective administrative systems, including those relating to the management of assets, facilities, finance, human resources, reporting and business processes.
• Ensure timely and accurate responses to information requests and demonstrating compliance with policies, procedures, and audit requirements.
• Provide high quality advice and support to the Area Manager on the management of assets, facilities, financial and human resource management, reporting and business systems.
• Provide support, advice, and training in administrative activities to staff undertaking general administrative tasks as required.
• Liaise, consult, and maintain effective relationships with team members, internal and external customers and other stakeholders.
• Contributing to the continuous improvement of administrative support services to deliver a timely and quality service.
• Support and help maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations.
  
  

What we are looking for:

We are looking to find the person best suited for the role and will be considering your knowledge, skills, experience, potential for development and future contribution to the department as well as your personal qualities and how they contribute to our department's equity and diversity objectives which aim to build a workforce that reflects the Queensland community.

It is recognised that everyone is a leader regardless of classification level. Refer to the Individual Contributor stream of the Leadership competencies for Queensland framework to understand the expectations for this role.

The skills you will need include being able to:

• Demonstrates flexibility to changing expectations by proactively adapting own approach to reflect new requirements.
• Actively work to understand customers and stakeholders and engage in a professional and respectful manner to build productive relationships.
• Demonstrate clear and concise written and verbal communication and work collaboratively with others in a team environment.
• Demonstrate strong skills, knowledge and expertise in the areas of administration and business support practices, including human resource and financial management.
• Model professional, ethical, and culturally sensitive behaviour and consistently apply those standards to yourself and others. 

Applications to remain current for 12 months. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guide (PDF, 646KB)
  
  
  695865 26 - Role Descripiton (PDF, 229KB)