Help Keep Healthcare Running Smoothly

Every interaction matters. As an Administration Officer, you'll be the first point of contact for many patients and the essential support that helps our healthcare teams deliver outstanding care.

Job details

Your new role:

As an Administration Officer, you will play a key role in supporting the delivery of quality healthcare by providing efficient, accurate and professional administrative services within a busy multidisciplinary team environment.

• Deliver high-quality reception and administrative support, including managing enquiries, directing visitors and maintaining accurate client records.
• Perform data entry, maintain clinical databases and support the smooth day-to-day operation of the service through effective administration and organisation.
• Work collaboratively with staff to provide excellent customer service, contribute to continuous improvement initiatives and help create a safe, respectful and inclusive workplace.

About You

We're looking for a proactive and customer-focused administrator who thrives in a team environment and is committed to delivering exceptional service.

• Demonstrated experience providing high-quality administrative and customer service support, with a professional, empathetic and positive approach.
• Strong communication and interpersonal skills, with the ability to build effective relationships, maintain confidentiality and interact confidently with people from diverse backgrounds.
• Well-developed organisational and problem-solving skills, with the ability to manage competing priorities, work independently and contribute positively to a collaborative team.
• Sound computer skills, including Microsoft Office applications, with excellent attention to detail and experience maintaining accurate records and working with databases or information systems.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

Community and Oral Health Services:

Community and Oral Health Services deliver a broad range of quality community-based care and support services to help people improve and maintain their wellbeing and independence as well as oral health services to adults and children.  We deliver a myriad of services across Metro South including Hospital in the Home, Rehabilitation, Chronic Disease, Acute Care, Dementia Outreach, Oral Health, and specialist residential care along with delivering numerous other vital community health services.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)
  
  MS08687679 Role Description (PDF)