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Probation Services Officer


Community Operations Directorate; Community Corrections; Community Corrections & Specialist Operations; Wacol

As a Probation Services Officer, you’ll play a vital role in encouraging pro-social behaviours, promoting rehabilitation, and contributing to safer communities across Queensland.

Job details

Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Community Care
Classification AO4
Workplace Location North West Qld,Wide Bay,Darling Downs - Maranoa,Far North Qld,Mackay region,Rockhampton region,Central West Qld,South West Qld
Job ad reference QLD/695996CAP/26
Closing date 23-Jul-2027
Job duration 6 months with possible extension
Contact person Talent Acquisition Group
Contact details Phone: 3565 7252
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Community Corrections supervises adult offenders across Queensland, aiming to reduce reoffending and improve public safety. Operating from offices in seven regions, including metropolitan, rural, and remote areas, the teams support individuals in fulfilling community-based orders and making positive life changes.

As a Probation Services Officer, you'll play a vital role in encouraging pro-social behaviours, promoting rehabilitation, and contributing to safer communities across Queensland.

To succeed in this role, you'll demonstrate:

  • Effective task management, meeting deadlines while working independently and in a team
  • Proven experience engaging diverse internal and external stakeholders to support service delivery
  • Strong awareness of sensitive issues, with a commitment to privacy and legislative compliance
  • Well-developed communication skills, including the ability to conduct difficult conversations, resolve issues, and negotiate positive outcomes

Why join us?

  • Meaningful, purpose-driven work supporting rehabilitation and community safety 
  • Structured, role-specific training to build capability and confidence 
  • Fully supported Certificate IV in Correctional Practice (Community) 
  • AO4 salary + 12.75% employer superannuation 
  • Flexible leave options and annual leave loading 
  • Statewide career pathways across metro, regional, rural and remote locations
  • Inclusive, supportive workplace
  • Roles based in rural and remote Community Corrections locations may be eligible for additional Remote Area Incentive Scheme benefits.

Ready to take the next step? Visit our Community Corrections Careers page to learn more about the role, explore FAQs and access guidance on preparing your application.

Additional information:

  • Formal qualifications aren't mandatory, but tertiary qualifications in human services disciplines are highly regarded
  • Successful applicants must complete the Certificate IV in Correctional Practice (Community) — activities/assessments within 12 months, full certification within 18 months 
  • A current C class driver's licence is required
  • Training relevant to operational demands (e.g. urinalysis testing, court-related duties) may be required, as identified by the relevant delegate

How to apply

Submit your application via Queensland Government SmartJobs, including:

  • A current resume 
  • A brief (1-2 page) cover letter addressing key responsibilities and how you meet the role's requirements

Further information:

  • QCS is committed to a diverse, inclusive workforce reflecting our community, and welcomes applicants to share health conditions, disabilities, or cultural/linguistic backgrounds with the Talent Acquisition Group so we can support equitable participation
  • Please download all attachments and follow the application instructions
  • The role may be based at any listed location; opportunities may vary in duration.
  • Submitting your application and location preferences doesn't guarantee an offer or placement
  • Applications remain current for 12 months and may be considered for a talent pool for similar vacancies, including at other centres

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Multiple positions available.

Continuous Applicant Pool closing Friday, 23rd July 2027

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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