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Regulatory Support Officer
Brisbane City
The Regulatory Support Officer (ARTU) acts under supervision to provide key regulatory, compliance and operational support for ARTU’s regulatory function and processes. This includes undertaking licence application assessments, managing key resources, preparing update reporting, engaging with internal and external stakeholders, triaging ICT service requests from users of the ARTS Portal, and assisting inspectors with the exercise of functions under the Assisted Reproductive Technology Act 2024.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO5 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/PH688567 |
| Closing date | 06-Aug-2026 |
| Job duration | Permanent Full Time |
| Contact person | Carol Calderbank |
| Contact details | 0447 039 159 Access the National Relay Service |
Your key responsibilities:
- Contribute to a positive team culture that seeks to deliver a high-functioning ART regulatory, licensing and compliance scheme.
- Record, process, and review licence and other applications and event notifications received from ART providers in an environment of tight deadlines and competing demands.
- Provide administrative and operational support, including assisting in preparation of internal documents to assist decision making and for executive briefings.
- Maintain key governance and operational resources, including internal and external policies, guidance, registers, and website content, ensuring the content is accurate, up‑to‑date and meets legislative requirements.
Role fit
The essential requirements for this role are:
- Demonstrated ability to rapidly acquire knowledge of ARTU's licensing, regulatory, and approval functions, systems, practices and legislative requirements.
- Demonstrated high level oral and written communication skills and a good attention to detail and ability to prepare correspondence, reports, website content, guidance documents, submissions, briefs, assessments and ministerial correspondence.
- Demonstrated proficiency in delivering high level timely administrative and operational support including the ability to be flexible, quickly prioritise and adapt to changing demands.
- Ability to work autonomously, combined with a good understanding of when to seek advice before making a decision or taking action and when to escalate issues.
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes:
Competitive salaries
- 12.75% superannuation
- 17.5% leave loading
Employee wellbeing
- 36.25 hour full time work week
- Access to 24/7 confidential employee support providers and counsellors including for immediate family members
- Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
- Career progression with more than 300 diverse career pathways and career support to take you further!
- Access to a variety of programs and initiatives to support training and career growth.
- Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.
Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.
Ready to apply?
For further information on how to apply please review the attached Role Description.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).
Documents
Before applying for this vacancy please ensure you read the documents below.
