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Head of Department (Student Services) - The Willows State School
North Queensland Region - School and Regional Operations and Performance Division
The Willows State School is seeking an experienced and student-centred Head of Department (Student Services) to join our leadership team. This key role is responsible for driving initiatives that enhance student wellbeing, engagement, attendance, behaviour, and academic success through inclusive and evidence-informed practices. This is a temporary full-time position until 11 December 2026, unless otherwise determined.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Education & Training |
| Classification | Stream 2 /HO1 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/NQR696341/26T |
| Closing date | 09-Aug-2026 |
| Job duration | Until 11 December 2026 unless otherwise determined |
| Contact person | Michelle DONN |
| Contact details | 07 74799 1333 Access the National Relay Service |
About Us:
At The Willows State School we believe in developing the potential of each individual child through consistent and quality educational experiences across the curriculum and beyond. We have many opportunities for students to extend their learning in a variety of cultural, sporting and academic extra-curricular activities.
We take pride in the tradition and reputation of our school. We pursue the highest standards of practice in all school events from our students, staff and parents as we strive to achieve our potential in a supportive school environment. All members operate under the Positive Behaviour Learning Framework where the three rules are expected - Be Safe, Respectful and Responsible.
About the Role:
Responsibilities include, but not limited to;
- Lead strategic initiatives to improve student achievement, attendance, engagement, and wellbeing, with a strong focus on equity and success for all learners.
- Drive data-informed practice by monitoring student performance, coordinating intervention strategies, preparing reports, and supporting evidence-based decision-making.
- Build staff capability by providing leadership, resources, and guidance to school leaders and teachers to strengthen student outcomes and attendance practices.
- Develop strong partnerships with students, families, community organisations, higher education providers, businesses, and external agencies to support student engagement, successful transitions, and holistic wellbeing.
- Provide effective operational leadership by managing departmental resources, ensuring compliance with legislation and departmental policies, and embedding inclusive, socially just practices across the school.
Please refer to the attached role description for any mandatory requirements for this position.
How to apply:
- Please submit a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history); and
- A 2-page response to the How you will be assessed section of the attached role description.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.
Documents
Before applying for this vacancy please ensure you read the documents below.
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NQR696341_26T - Role Description (PDF, 272KB)
Role Description
Application Information Package (PDF, 285KB)
Information Package for Applicants
