Mackay Hospital and Health Service is dedicated to delivering quality health care across the Mackay, Isaac, and Whitsunday regions.

Join our growing Health Service and be part of a culture built on collaboration, trust, respect, and teamwork.

Whether you’re working in regional, rural, or remote settings, we offer unique opportunities and experiences you won’t find in a metropolitan hospital.

Job details

Role details

The Health Information Services at the Mackay Base Hospital is seeking applications for a Deputy Director - Right to Information & Information Privacy (PCCO) to join their team on a permanent basis.

For information on how to apply and the mandatory requirements for this role, please refer to the attached Role Description.

Your opportunity

The Deputy Director, Right to Information and Information Privacy (PCCO), provides expert leadership and strategic direction in the management of information privacy across Mackay Hospital and Health Service (MHHS). As the Privacy and Confidentiality Contact Officer (PCCO), the role will ensure organisational compliance with the Information Privacy Act 2009 and Information Privacy and Other Legislation Amendment Act 2023 (IPOLA), while fostering a privacy-aware culture.

This position will be responsible for leading privacy-related reforms, managing privacy complaints and investigations, overseeing compliance processes such as Privacy Impact Assessments (PIAs) and P2 Sentinel audits, and collaborating with internal and external stakeholders.

This role plays a critical part in safeguarding the confidentiality and integrity of health information, thereby supporting safe, respectful, and patient-centred care across the health service.

While the primary office for HIS is located at Mackay Base Hospital, the Deputy Director (RTI & IP) may perform their duties remotely from any location within Queensland, provided they have access to appropriate computer systems and a suitable office environment. Occasional travel to Mackay Base Hospital may be required on an ad hoc basis.

About the Team

Health Information Services (HIS) delivers specialised services that support the Mackay Hospital and Health Service's commitment to the effective management and provision of high-quality patient information.

The service encompasses several key functional areas, including Health Information Management, Clinical Coding, Data Quality, Information Access, Scanning, Medical Typing, Corporate Records, Mail Room, and the Switchboard. HIS operates under the leadership of the Chief Information Officer (CIO).

About our Hospital and Health Service

Mackay Hospital and Health Service has 6 hospitals, 2 multi-purpose health services and 4 community health centres that employ more than 3,700 staff. The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart, Glenden, Mackay, Middlemount, Moranbah, Proserpine and Sarina.

Some of our great benefits on offer

• Competitive wages, salary packaging and leave entitlements
• Flexible working arrangements
• A diverse work culture
• Career development
• Professional development opportunities
• Education opportunities, Study and Research
• Paid parental leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are to apply online and supply the requested documentation by attaching to their online application. Applications remain current for 12 months (permanent roles) or for the duration of the vacancy (temporary roles).

Documents

Before applying for this vacancy please ensure you read the documents below.

• QH Information Applicant Pack (PDF)
  
  Role Description (PDF)