This is an exciting permanent SOC Manager role within a dynamic and fast-paced MSP environment within QLD Government. You will lead CITEC’s SOC and vulnerability management functions, including managed SOC services for external clients

Job details

As a Manager, Security Operations Centre (SOC), you will:
• Lead and manage CITEC's Security Operations Centre (SOC) functions across internal and managed client environments.
• Oversee the delivery of security monitoring, threat detection, alert triage, incident investigation and response activities.
• Act as the senior escalation point for significant or complex cyber security incidents, providing direction, coordination and expert advice.
• Lead and mature CITEC's vulnerability management capability, including vulnerability identification, prioritisation, reporting and remediation coordination.
• Drive continuous improvement of SOC operations through uplift of processes, playbooks, workflows, tooling, automation and reporting (including effective metrics and KPIs).
• Lead the delivery and ongoing improvement of managed SOC services to external clients, ensuring services meet business needs and agreed service levels.
• Provide leadership, coaching and performance management to build a capable, collaborative and high-performing team.
• Build and maintain effective relationships with internal teams, clients, vendors and external partners to support service delivery and positive outcomes.
• Contribute as a member of the Information Security Services (ISS) management team to service planning, strategic direction, roadmap initiatives and continuous improvement.
• Ensure SOC and vulnerability management practices align with relevant policies, standards, procedures and compliance obligations.
• Undertake other duties as required, consistent with the responsibilities of the role.
• Stay up to date with emerging threats, technologies, and best practices, and provide thought leadership to enhance CITEC's security posture.

Applications will remain current for 12 months.

Job Ad Reference: QLD/697149/26

Closing Date: Thursday, 20 August 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 697149 26 Role Description (Word, 5.39MB)
  Role Description