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Senior Correspondence Officer
Office of the Deputy Director-General; Tourism; Brisbane City
We are looking for someone who excels in critical thinking with meticulous attention to detail.
Join the Department of the Environment, Tourism, Science and Innovation and play a key role in managing executive documentation for the Tourism Division. This Brisbane-based role offers a challenging yet rewarding environment where your skills ensure the high-quality standards and protocols are continually met.
As a lynchpin of the Office of the Deputy Director-General, your role will be to coordinate, craft, and oversee the executive documentation that expresses our division's professionalism and commitment to excellence. Through rigorous proofing, managing, and tracking, you will ensure every piece of correspondence meets the highest quality standards and timeframes.
If this sounds like you, apply now!
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO5 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/697651/26 |
| Closing date | 27-Aug-2026 |
| Job duration | Until 29 June 2029 with possible extension |
| Contact person | Kristy Brown |
| Contact details | Ph: (07) 3087 9057 Access the National Relay Service |
As a Senior Correspondence Officer you will:
• Assist the Division in the preparation, management, monitoring and quality assurance of Tourism Division correspondence to ensure high quality documentation is provided and that correspondence reply timeframes are met.
• Manage and coordinate the division's input into routine Cabinet and Parliament requests for briefs and develop processes to monitor the progression of these documents, including overseeing the annual Estimates briefing process.
• Coordinate responses to Corporate and Business requests, including those related to governance and risk, across the division.
• Proactively monitor and follow up on correspondence items to ensure deadlines are met, providing sufficient time for stakeholder consideration and amendment if required.
• Effectively manage and continuously improve executive correspondence processes and procedures in consultation with stakeholders. Prepare useful reports on correspondence performance.
• Maintain strong networks with Tourism business units, executive correspondence personnel in the Office of the Director-General, and other Office of the Deputy Directors-General.
About you:
• You'll have the ability to work effectively under pressure, handle competing priorities, meet deadlines and bring tasks to completion.
• You'll have the confidence to work independently to achieve outcomes with limited guidance.
• You'll be known for your effective written and verbal communication skills, engaging professionally and effectively with diverse stakeholders.
• You'll be able to demonstrate transferable skills in working in an electronic document workflow system used to manage correspondence and briefing notes or the ability to rapidly acquire, previous experience with MECS is highly desirable.
What's in it for you?
• A supportive and inclusive workplace culture aligned with public service values.
• This is more than a job - it's an opportunity to make a significant impact in a role where your contributions are recognized and valued.
• You can see the impact our work has on Queenslanders and visitors, every day.
To apply you'll need to:
• Provide your current resume (no more than 4 pages).
• Provide a short statement (2 page maximum) outlining your interest in the role.
• To enable the selection panel to confirm that you are eligible for priority consideration, the panel requires your written assertion that you are of Aboriginal or Torres Strait Islander descent or you are a person with disability.
If you're ready to own this role and elevate the quality of our correspondence, refer to the attached position description and apply now!
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
