We’re looking for a compassionate, proactive and relationship‑focused Youth Support Coordinator who is passionate about helping young people thrive.

In this role, you’ll build strong connections with vulnerable and disengaged students, provide individual case management and group support, and link young people with the services they need to overcome barriers to learning. You’ll work collaboratively within a multidisciplinary team, using your communication skills, empathy, resilience and sound judgement to make a genuine difference in students’ wellbeing, engagement and future pathways. Most importantly, you’ll believe in the potential of every young person and be committed to helping them succeed.

This position is being offered in a Permanent Part-Time capacity (0.70FTE), 50.50 hours per fortnight.

Job details

About our school:

Mackay State High School is one of Queensland's original state high schools, proudly serving the region since 1912 and growing alongside the Mackay community ever since. With a long‑standing reputation for academic, cultural and sporting excellence, the school blends rich tradition with a contemporary approach to education. Guided by the motto Labour Vincit “Work Conquers” and the vision We Believe… We Achieve, Mackay High fosters a culture built on Respect, Responsibility and Resilience for its 1,260 students. Driven by dedicated staff and a supportive community, the school offers a comprehensive learning experience and strong pathways for future success in one of Queensland's most vibrant regions.

Your opportunity:

In this role, you'll work collaboratively with students, families, staff and external agencies to remove barriers to learning, provide individual and group support, and help young people re‑engage with education and training. You'll also benefit from ongoing professional learning, mentoring, and opportunities to contribute to innovative wellbeing initiatives while building strong partnerships across the community. Most importantly, you'll make a genuine difference in the lives of young people every day.

As the Youth Support Coordinator, your responsibilities include but not limited to: 

• Identify barriers to young people achieving outcomes and referral to appropriate support services.
• Maintain records of student contact on a daily basis.
• Support students to achieve satisfactory learning outcomes.
• Develop and monitor post program support as required to meet program performance criteria.
• Develop and foster relationships between the school and families of students to assist at risk students to remain engaged with education or training.

About you: 

• Experience working with young people, particularly those who may be disengaged from education.
• Strong interpersonal and communication skills.
• Case management, wellbeing support or community engagement experience (highly regarded).
• Ability to work collaboratively with students, families, staff and external agencies.
• Strong organisational skills and confidence managing competing priorities.
• Experience in a school setting (advantageous).
• Certificate IV in Youth Work, Community Services or a related qualification (highly desirable).

Interested? To Apply: 

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a 2-page response to the How you will be assessed section of the attached role description. 
• Attach evidence of the mandatory requirements outlined in the attached role description 

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• CQR697864_26P - Role Description (PDF, 367KB)
  Role Description
  
  Application Information Package (PDF, 285KB)
  Information Package for Applicants