Join our Talent Pool Today!

Townsville Hospital and Health Service is seeking motivated and reliable individuals to join our Operational Services Officer Expression of Interest Talent Pool.

This Talent Pool is designed to fill current and future vacancies across a range of Operational Services areas. If you are passionate about supporting healthcare delivery and making a difference in the lives of patients, families and our community, we encourage you to apply.

Job details

As an Operational Services Officer, you will contribute to the delivery of safe, high-quality healthcare services by providing essential non-clinical support throughout our facilities. Successful applicants may be considered for vacancies across:

🧹 Cleaning Services - Maintain clean, safe and hygienic healthcare environments while following infection control standards.

🍽️ Food Services - Assist with meal preparation, distribution and food service operations in line with food safety requirements.

🩺 Patient Services - Support patient comfort and wellbeing through meal delivery, bed making and maintaining patient care areas.

🚑 Patient Transport Services - Safely transport patients throughout the facility

🧺 Linen Services - Distribution and replenishment of clean linen.

♻️ Waste Services - Collect and dispose of general, clinical and recyclable waste safely.

General Responsibilities Across All Operational Services Roles:

• Maintain a safe, clean and welcoming environment.
• Follow workplace health and safety procedures and safe manual handling practices.
• Contribute to a respectful, inclusive and culturally safe workplace.
• Support service delivery across a variety of work areas, facilities and shift patterns.
• Work collaboratively as part of a multidisciplinary healthcare team.

Why Join Townsville Hospital and Health Service?

Enjoy rewarding non-clinical career opportunities with competitive pay, salary packaging (where eligible), ongoing training, and pathways to casual, part-time or permanent employment. Most importantly, you'll play a vital role in supporting healthcare services across north Queensland. 

What We're Looking For:

• A strong work ethic and commitment to delivering high-quality services.
• The ability to work collaboratively and contribute positively within a team environment.
• Well-developed communication and interpersonal skills, with a patient-focused approach.
• A commitment to workplace health and safety.
• Reliability, flexibility, and the capacity to work across a range of shifts and locations as required.
• Respect for diversity, inclusion, and cultural safety, with a commitment to providing safe and respectful healthcare services.

Requirements:

• No mandatory qualifications are required.
• Ability to undertake physical tasks including frequent standing, walking, lifting and manual handling.
• Availability to work shifts across a 24/7 roster where required.
• Successful completion of pre-employment screening, including criminal history checks.
• This is a Vaccine Preventable Diseases (VPD) risk role and evidence of vaccination or immunity is required.
• A probationary perioy apply.

Interested?

Apply today and become a part of a team dedicated to delivering exceptional healthcare services. To apply please submit:

• A current resume
• A cover letter outlining how you meet the requirments in the Role Description and indicating your preffered servive area(s)

Applications to the Talent Pool does not guarantee employment, applicants may be contacted as vacancies become available. 

Applications close: Tuesday, 10 August 2027.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• QH Applicant Information Kit (PDF)
  
  Info Sheet_Document Preparation-new candidates-13.05.24 (05.24.Pdf)
  
  OO2 Operational Services Officer (Holiday Relief) 30476216 (PDF)
  
  OO2 Operational Services Officer (Patient Handler) 30476212 (PDF)
  
  OO2 Operational Service Officer (Waste Department) 30463634 (PDF)
  
  OO2 Operational Services Officer (Support Services) 30463143 (PDF)
  
  OO2 Operational Services Officer 30476212 30476215 30476216 (PDF)
  
  OO2 Operational Services Officer (Food Services) 30463161 (PDF)
  
  OO2 Operational Services Officer (Food Services) 30463168 (PDF)
  
  OO2 Operational Service Officer (Cleaner-Patient Handler) 30463144 (PDF)