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Advisor (Business Improvement & Systems)
Central Queensland Region; Program Delivery & Operations; Infrastructure Management and Delivery; Rockhampton
Work with teams across the region to understand current practices, improve processes and deliver practical business and digital solutions that support better ways of working.
• Partner with teams to analyse, document and improve business processes.
• Design, build, and maintain digital solutions (e.g. SharePoint, Workflows, PowerApps).
• Permanent AO5 role with flexible work options and strong development pathways within Transport and Main Roads
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO5 |
| Workplace Location | Rockhampton region |
| Job ad reference | QLD/698144/26 |
| Closing date | 31-Aug-2026 |
| Job duration | |
| Contact person | Ashleigh Stokes |
| Contact details | Phone: 07 4931 1570 Access the National Relay Service |
Do you enjoy partnering with teams to improve processes, support best practice and turn ideas into practical solutions?
Join Transport and Main Roads (TMR) in a hands-on role that combines business improvement, process design and system development to deliver better ways of working across the region.
We're looking for an Advisor (Business Improvement and Systems) to collaborate with teams to understand how work is done, identify opportunities for improvement, and design and deliver solutions that make a real difference.
What you'll be doing
You'll play a key role in strengthening service delivery by:
- Partnering with teams across the region to understand, analyse and document business processes.
- Working with stakeholders to modernise work practices through process improvements and digital solutions.
- Designing, building, optimising and maintaining digital solutions (SharePoint to Cloud, Workflows and PowerApps).
- Coordinating quality and compliance monitoring activities, including Control Self- Assessments (CSAs).
What we're looking for
You'll bring initiative, curiosity and a collaborative mindset, along with:
- Ability to identify, assess, and document business requirements and processes, including experience in process mapping, data analysis, and problem-solving.
- Capability working with information technology systems and digital tools, including SharePoint to Cloud, workflows, PowerApps, and other digital solutions.
- Confidence working with stakeholders to support implementation, encourage adoption and guide others through change
Why join us?
- Work on meaningful business improvement initiatives that support real service outcomes
- Enjoy a flexible, permanent full‑time role based in Rockhampton
- Be part of a supportive, inclusive team that values innovation and continuous improvement
- Access career development opportunities while maintaining work-life balance
Applications to remain current for 12 months
Job Ad Reference: QLD/698144/26
Closing Date: Monday, 31 August 2026
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
