Lead a passionate team in one of Queensland's most significant heritage and remembrance spaces.

As Team Leader, you'll play a vital role in delivering exceptional visitor experiences, inspiring your team, and ensuring the daily operations of the galleries run seamlessly.

This is an exciting opportunity for a motivated leader who thrives in a customer-focussed environment and is passionate about history, culture and engagement with the community.

We are looking for someone with proven people leadership skills, strong organisational abilities with a high level of military history including major conflicts, peacekeeping operations, and the service and sacrifice of Defence Force personnel.

Museum, gallery or cultural institution experience will be highly regarded.

Job details

Your key responsibilities will be:

• Supervise a high-performing Anzac Square Memorial Galleries team and coordinate the team's day-to-day activities to deliver professional, responsive, and client-focused services aligned with Visitor Experience branch objectives and organisational priorities.
• Develop and deliver small engaging programs of events in collaboration with Manager and Marketing Officer. This includes a school holiday program and annual monthly talk series, coordinating speakers, resources, promotion, and ensuring compliance with budget and reporting requirements under the Anzac Square Operating Agreement.
• Report on visitor programs and services against service delivery standards and attendance and provide feedback and performance data to assist in identifying trends and opportunities for improvement.
• Liaise with stakeholders, including the City Parklands Services, to ensure timely maintenance of the Galleries' facilities and technology and support successful key commemorative events through collaboration with partners.
• Recommend changes to local procedures and work and engagement practices with stakeholders, staff and visitors to strengthen visitor experience.
• Contribute to a positive and safe work environment by modelling behaviour that is culturally capable, inclusive, respectful, and ethical.

The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer.

• Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).
• Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.
• Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.
• All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 89, 182 or 183 of the Public Sector Act 2022.

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Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• SLQ698307 AO5 Team Leader, Anzac Square Memorial Galleries (50887) - RD (PDF, 108KB)
  Role Description