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Manager - South East Region - Student Services


School and Regional Operations and Performance Division

An exciting opportunity exists for a temporary Manager, to provide leadership and coordination of the guidance portfolio across the South East Region.
If you're ready to take the next step in your career, we encourage you to apply today!

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Education & Training
Classification AO8
Workplace Location Gold Coast
Job ad reference QLD/SER699503/26T
Closing date 10-Sep-2026
Job duration 30 June 2027, unless otherwise determined
Contact person Donna LLOYD
Contact details 07 5617 6119
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About the Department of Education:  

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.  

About the Role:

This role provides strategic and operational leadership to support the effective delivery of guidance services to schools and students. The successful applicant will work collaboratively with Senior Guidance Officers, school leaders, regional teams and key stakeholders to strengthen workforce capability, coordinate regional priorities and support responsive and effective service delivery.

Working in a complex and evolving environment, the Manager will use sound judgement, data and strong stakeholder relationships to support continuous improvement and contribute to the implementation of regional and departmental priorities.

As Manager, you will provide strategic and operational leadership of the guidance portfolio across South East Region. You will lead and manage a highly experienced Senior Guidance Officer workforce that supports the delivery of guidance services to schools across the region.

Responsibilities Include:

  • Lead and manage the Senior Guidance Officer workforce, setting clear priorities, supporting workforce capability and promoting accountability aligned with regional and departmental priorities.
  • Provide high-level advice to senior regional leaders on matters relating to guidance services, student support and emerging issues, applying sound judgement within relevant policy and procedural frameworks.
  • Coordinate regional priorities, workforce planning and service delivery across the guidance portfolio, including the effective allocation and use of available resources.
  • Support Senior Guidance Officers in the effective delivery of their roles and responsibilities, providing management direction and supporting a capable, responsive and professional workforce.
  • Build and maintain productive relationships with Senior Guidance Officers, school leaders, regional teams and other key stakeholders to support coordinated services and outcomes for schools and students.
  • Analyse and use data and other information to identify emerging issues, monitor service delivery, inform regional planning and support evidence-informed decision-making.
  • Drive continuous improvement across the regional guidance portfolio, strengthening communication, coordination, governance and ways of working to respond to changing regional and departmental priorities.

It would be highly desirable to have the following knowledge and experience:

  • School environments and student support services;
  • Leading and managing a senior professional workforce; and
  • Working with professionals who provide clinical and professional supervision.

Interested? To Apply:  

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history);
  • Attach a 2-page response to the competencies section of the attached role description. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.  

Applications from recruitment agencies will not be accepted. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions. 

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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