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Business Informatics Specialist - Performance and Business Analytics
Corporate Services, Townsville University Hospital
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The Townsville Hospital and Health Service are seeking a detail-oriented individual with a passion for transforming data into information to guide decision making in a dynamic fast-paced environment. |
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Information Management/Library |
| Classification | AO6 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV691826 |
| Closing date | 20-Sep-2026 |
| Job duration | Permanent full-time |
| Contact person | Robert Hausdorf |
| Contact details | (07) 4433 1306 Access the National Relay Service |
About the opportunity
This position is located within Performance and Business Analytics, which is part of Funding and Performance at Townsville University Hospital. Performance and Business Analytics is the hub for the provision of information solutions relating to health service activity and costing. It operates closely with the Funding and Costing Team to form a cohesive unit to assist executive and service groups within the hospital make informed decisions. The major outputs for the team include:
- The provision of monthly performance reports and presentation of information.
- Business intelligence (BI) reporting of service agreement KPIs at executive and service group level.
- Development, maintenance and support for a suite of databases, dashboards and reports accessible to the executive, service groups, clinical units and wards to assist in the day to day running of their service.
- Provision of information to facilitate benchmarking and accreditation for the organisation.
- Responding to ad-hoc requests from media, executive, research teams and managers.
- Information consulting support for major transformation projects (patient flow, surgical waitlists, etc).
PLEASE NOTE - This is a permanent full-time position.
Role requirements
- While not mandatory, relevant tertiary qualifications, skills or experience in advanced data interpretation, analysis and presentation would be well regarded.
- Preferred experience with:
- Queensland Health Clinical and Administrative Information Systems, including the integrated electronic Medical Record (ieMR) and Hospital Based Corporate Information System (HBCIS).
- Microsoft tools: SQL Server, SSRS, SSMS, SSIS, Visual Studio, Excel
- QlikTech (QlikSense, QlikView, nPrinting)
- Crystal Reports
- Programming language: SQL, Python
Please refer to the Role Description for further details.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
- Base salary range: $4791.30 - $5132.30 p.f. (AO6)
- Locality allowance
- Leave Loading 17.5% pa.
- 12.75% employer contribution to superannuation
- Plus Salary Sacrificing options may be available
Apply now and be part of something extraordinary!
Enquiries are welcome: Robert Hausdorf (07) 4433 1306
Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV691826
Applications close: Sunday, 20 September 2026
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
