Join Metro North Mental Health as an Administration Officer, providing vital administrative and secretarial support, coordinating referrals and clinical reviews, and helping deliver efficient, high-quality mental health services within a collaborative multidisciplinary team.

Job details

About the role

The Administration Officer provides high-level administrative, secretarial and business support services to the multidisciplinary Mental Health Community team and Team Manager. Based within Metro North Mental Health, the role plays a key part in supporting clinical operations, coordinating administrative processes, maintaining accurate records and ensuring efficient service delivery for consumers, carers and staff.

The successful candidate will manage a broad range of administrative functions including reception services, diary and meeting coordination, medical typing, referral processing, clinical documentation, asset and facility coordination, and data management across multiple Queensland Health systems. The role requires strong organisational skills, attention to detail and a commitment to delivering professional, customer-focused support within a busy mental health service environment.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Provide high-level administrative and secretarial support to managers, clinicians and multidisciplinary teams, including correspondence, meeting coordination and diary management.
• Deliver professional reception and customer service to consumers, carers, visitors and stakeholders while managing enquiries and directing requests appropriately.
• Maintain accurate clinical, workforce and administrative records across Queensland Health information systems while ensuring confidentiality and data integrity.
• Coordinate business support functions including medical records management, document preparation, office resources, equipment maintenance and procurement activities.
• Build effective working relationships and contribute to a positive team environment through professional communication, initiative and a strong customer service focus.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first.

You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Careers | Metro North Health
Metro North is the biggest and most diverse Hospital and Health Service in Queensland, delivering the best care by the brightest healthcare professionals

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• MH691098 Role Description (PDF)
  
  Application Support (PDF)
  
  Benefits for working with MN (PDF)