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Practice Manager
Queensland Children's Hospital, Oral Health Centre, Herston
Lead and coordinate administrative services for Children's Specialist Oral Health Services, driving operational excellence, service improvement and exceptional patient experiences while supporting high-quality care delivery and achieving strategic service goals.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO4 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/COH692491 |
| Closing date | 28-Sep-2026 |
| Job duration | Through to 04/12/2026 |
| Contact person | Dr Katie Tran |
| Contact details | 0408 194 072 Access the National Relay Service |
About the role
The Practice Manager provides leadership, support and direction for the delivery of high-quality administrative services across the Children's Specialist Oral Health Services (COHS). Based at the Queensland Children's Hospital and Oral Health Centre, Herston, this role is responsible for coordinating administrative operations, supporting service delivery, and ensuring a positive patient experience while contributing to the achievement of organisational and strategic objectives.
The successful candidate will oversee administrative staff, manage clinic scheduling and resources, coordinate operational processes, and work closely with clinical and leadership teams to maintain efficient, responsive and patient-focused services. The role also drives continuous improvement initiatives, supports budget management, and helps implement sustainable administrative practices that support the delivery of safe and effective oral health care.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Lead and manage administrative operations and staff across Children's Specialist Oral Health Services.
- Coordinate clinic scheduling, workforce rostering and resource allocation to support efficient service delivery.
- Partner with clinical leaders to optimise administrative processes, service quality and patient experience.
- Monitor administrative budgets, business systems and operational performance to support organisational objectives.
- Drive continuous improvement initiatives and implement sustainable administrative practices across the service.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first.
You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
