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Principal Advisor
Brisbane
The People and Culture unit is responsible for providing strategic and operational advice and support to QCAA staff across the full range of HR functions. The QCAA engages the Corporate Administration Agency as its payroll service provider and uses the Aurion HR management system. The Principal Advisor builds capability and guides the Advisory team in providing a diverse range of strategic and operational services that include industrial relations, employee relations, learning and development, employee engagement, workplace culture, and governance to support QCAA’s workforce.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | HR & Industrial Relations |
| Classification | AO7 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/QCAA43/2026 |
| Closing date | 05-Oct-2026 |
| Job duration | |
| Contact person | Arelle King |
| Contact details | Arelle.king@qcaa.qld.edu.au Access the National Relay Service |
What you will do
In the Principal Advisor role, you will:
- Establish and maintain strong working relationships with QCAA stakeholders and provide high level strategic and operational advice and consultancy services, particularly in the areas of employee relations, industrial relations, injury management, organisational development, recruitment and selection, and establishment management.
- Lead and coach the Advisory team in the provision of contemporary HR activities including operational advice and consultancy services.
- Facilitate the resolution of complex employee and industrial relations matters through the provision of effective support, through case management and workplace interventions.
- Lead the development and facilitation of HR projects and continuous improvement associated with learning and development, diversity and inclusion, workplace health and safety, and organisational development.
- Plan, develop, lead, and evaluate strategic workforce projects and strategies to build organisational capability, ensuring responsiveness to meet the current and future needs of the organisation and best practice workforce management principles.
- Prepare high-quality written documentation such as policy documents, submissions for action, reports, briefing notes and other correspondence for senior stakeholders on a range of complex and confidential workforce management issues.
- Evaluate, develop, and implement a policy framework and associated workforce management processes to ensure compliance with legislative and industrial obligations, governance arrangements, mitigation of workplace risks, and continuous improvement in organisational outcomes.
- Coordinate the delivery of operational and strategic workforce planning and workforce compliance reporting accurately and in a timely manner with the Manager, People and Culture Unit.
- Ensure coordinated and timely approaches to service delivery for the Advisory team across the organisation.
- As a leader, actively demonstrate and promote a workplace culture of gender equality, respectful relationships, diversity, inclusion, employee safety and support.
Reporting relationships
This role reports to the Manager, People and Culture.
4 positions report into this role.
What we are looking for
The QCAA is committed to selecting the person best suited to the role and to furthering equity and diversity. We strongly encourage applications from all gender groups, Aboriginal people, Torres Strait Islander people, people from culturally diverse backgrounds and people with all abilities.
The ideal candidate for this role:
- Works with the team to organise work priorities so they deliver on broader organisational commitments (leads strategically)
- Challenges the status quo, asks questions and seeks out new models and developments that may inform the team's approach (stimulates ideas and innovation)
- Achieves mutually beneficial outcomes by listening intently and asking questions to understand the perspectives of others (builds enduring relationships)
- Role models persistence and supports others to work through obstacles in the delivery of projects (drives accountability and outcomes)
- Promotes integrity in the management and use of processes and resources, ensuring others have the information and training they need for successful implementation (demonstrates sound governance).
How to apply
Please read the information in this document and the Information for Applicants document. Your application should include:
- a letter (up to 2 pages maximum) telling us why you are interested in this role, what you'll bring to the role and what you'll get out of it
- your résumé (up to 3 pages) that details your qualifications and experience, and the names and contact details of two work-related referees, one of which should be your immediate supervisor.
Documents must be in Microsoft Word or PDF format and use at least 11-point font size.
Apply online at www.smartjobs.qld.gov.au.
If you have technical difficulties or to discuss reasonable adjustment options, please email peopleandculture@qcaa.qld.edu.au.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
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RD AO7 Principal Advisor People and Culture (PDF, 152KB)
Role Description
info-for-applicants-working-with-qcaa (PDF, 216KB)
Information Package for Applicants
