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Administrative Officer


Regional Operations & Engagement; Office of Fair Trading; Community Services and Consumer Protection; Southport

This position provides efficient, effective, front-facing fair trading services in a busy regional office.

Job details

Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Administration
Classification AO2
Workplace Location Gold Coast
Job ad reference QLD/703498/26
Closing date 20-Oct-2026
Job duration Until 29 January 2027 with possible extension
Contact person Kristine Suarez
Contact details Phone: 5676 1811
Access the National Relay Service
  • Act as first point of contact for Office of Fair Trading (OFT) counter, telephone, and email enquiries.
  • Provide accurate information and advice to clients and consumers about OFT's legislation, services, policies, procedures, forms, fees etc.
  • Undertake searches of OFT databases and issue official certificates and permits.
  • Receipt monies in accordance with relevant government legislation and associated policies and procedures.
  • Receive and process forms and other documentation, maintaining the integrity of respective databases.
  • Undertake retrievals and filing and provide general administrative assistance and other support as required.
  • Prepare correspondence, reports and other documentation.
  • Assist in the collection and retrieval of information and statistics as required
  • Support and assist other OFT officers in the conduct of their duties.
  • Maintain a general knowledge of OFT legislation, regulations, policies and procedures to ensure accurate advice is being provided and that documentation is correctly processed.

Applications to remain current for 12 months.

Further information

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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