See a problem? Find a better way? Love making things work better? This one’s for you.

Join the Quality Improvement Team and turn data, feedback and real-world insights into action. You’ll work with teams across CQ Health to strengthen patient safety, improve clinical practice and make quality improvement happen — not just talk about it.

Get stuck into audits, data, education, projects, standards and process improvement, while working with people across the organisation to turn good ideas into practical change.

We’re looking for someone who is curious, collaborative and solutions-focused — someone who asks “How could we do this better?” and then helps make it happen.

Turn good ideas into better health care. Join CQ Health today.

Job details

About us:

We're the Quality Improvement Team, helping make great care even better across Central Queensland Hospital and Health Service.

We use clinical data, audits, incidents, consumer feedback and emerging trends to spot opportunities, turn insights into action, and support better decisions.

We work alongside teams to improve patient safety, strengthen clinical practice and build a culture where continuous improvement is everyone's business.

From education and improvement projects to sharing lessons learned, we help turn good ideas into sustainable, high-quality care.

About the role:

The Quality Improvement Officer helps turn quality standards into everyday practice across CQ Health. The role supports teams to meet NSQHS Standards, use data and reporting to spot opportunities, and turn insights into practical improvements.

You'll also help keep things moving behind the scenes — preparing reports and resources, connecting with stakeholders, supporting learning and training, and helping teams improve their processes, systems and ways of working.

About you:

• Qualifications and Knowledge: A relevant tertiary qualification isn't essential, but it would be highly regarded. We're looking for someone who brings curiosity, a willingness to learn, and an understanding of quality improvement, healthcare or related practices.
• Safe and Person-Centred Care: Help teams deliver safe, high-quality care by supporting effective planning, coordination and decision-making. You'll use your knowledge and skills to keep the person at the centre and help turn good practice into great outcomes.
• Systems, Safety and Teamwork: Support compliance with standards and clinical governance processes, contribute to policy and procedure reviews, and work with colleagues and stakeholders to identify opportunities, solve problems and strengthen safe practice. Great communication and collaboration are key!
• Learning, Quality and Innovation: Keep growing your own skills while helping others build their capability. You'll contribute to education, audits, quality improvement and evidence-based practice — bringing fresh ideas and helping turn them into practical improvements that make a difference.

What we offer:

Total remuneration value of up to $139,030 p.a. is comprised of:

• An hourly rate between $56.48 - $61.45 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) RK6J694519

Applications close: Sunday, 25 October 2026

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 12) 2025.

Documents

Before applying for this vacancy please ensure you read the documents below.

• RK6J694519 - Quality Improvement Officer (PDF)
  
  RK6J694519 - Quality Improvement Officer (Allied Health Practitioner) (PDF)
  
  RK6J694519 - Quality Improvement Officer (Registered Nurse) (PDF)
  
  Information for Applicants (PDF)