Lead Better Outpatient Care Through Clinical Expertise!

Use your clinical expertise to improve outpatient referral pathways, strengthen patient access and support safe, timely care across Metro South Health! Temporary full time opportunity!

Job details

About Your Role

As a Clinical Nurse – Outpatient Clinical and Technical Referral Support, you will play a key frontline role in improving the safety, quality and coordination of outpatient referral pathways across Metro South Health. 

In this role, you will:

• Review and audit outpatient referrals and referral workflows to support safe, consistent and compliant clinical processes.
• Apply your clinical expertise to referral management, clinical prioritisation and the identification of risks or gaps in outpatient pathways.
• Monitor quality indicators, conduct audits and contribute to reporting, risk mitigation and continuous improvement initiatives.
• Provide clinical leadership, guidance and education to colleagues, supporting evidence-based practice and a culture of quality and accountability.

About You

You are an experienced Registered Nurse who combines strong clinical judgement with excellent problem-solving, communication and organisational skills.

To be successful in this role, you will demonstrate:

• Advanced clinical assessment, critical thinking and problem-solving skills, with the ability to review complex outpatient referrals and support safe clinical decisions.
• Knowledge of outpatient referral and waitlist management, clinical prioritisation and relevant standards, with experience using systems such as Smart Referrals and Refer Your Patient highly regarded.
• Experience contributing to clinical audits, risk management, quality improvement initiatives and compliance with relevant policies, procedures and clinical standards.
• Well-developed communication and leadership skills, with the ability to guide colleagues, support professional development and build effective relationships across multidisciplinary teams.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About The Metro South Health (MSH) Patient Flow and Central Clinical Services program

The Metro South Health (MSH) Patient Flow and Central Clinical Services program areas play a critical role in ensuring our system has the capacity to deliver timely, high‑quality patient care. By taking a patient‑centred and system‑wide view, they drive the effective use of resources and support services to operate at their optimal potential. Through contemporary, innovative approaches, they work to reduce bottlenecks, remove barriers, and create smoother, safer journeys for patients across the care continuum.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)
  
  MS10694735 Role Description (PDF)