Are you highly organised, customer-focused and passionate about delivering exceptional service?

As an Enrolments Officer, you will oversee the school's enrolment operations, supporting students and families through the enrolment process while ensuring accurate record management. This is an exciting opportunity to make a meaningful impact by helping to develop and maintain policies, electronic systems and databases that underpin a seamless enrolment experience.

Job details

About our School:

Your opportunity:

As the Enrolments Officer, your responsibilities include, but are not limited to:

• Oversee day to day operations of enrolments and provide enrolment management policy advice, including onboarding and exiting of students
• Maintain student administration systems for the purposes of reviewing student enrolment data and producing and distributing statistical data.
• Assist the Business Manager and Principal in undertaking statistical analysis and advisory activities to ensure business continuity in the event of student absences. 
• Consult with the Business Manager on a regular basis in relation to enrolment data, policies and enquiries.
• Manage information on enrolments on the website and ensure the enrolment handbook is up to date.
• Contribute to projects that renew enrolment policies, systems and procedures.

Skill and experience that will help you succeed in this role:

• Working knowledge and understanding of OneSchool, QParents & DayMap
• Demonstrated ability to work independently and harmoniously within a team environment to achieve quality outcomes
• Efficient multi-tasker with effective time management and prioritising skills
• Demonstrated high level of communication skills and attention to detail
• Ability to use your professional discretion in your role
• Deliver exceptional customer service by responding to customer enquiries in a friendly, professional and timely manner.

Interested? To Apply: 

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a 1-page written statement about how your achievements and capabilities meet the requirements of the role.
• Attach evidence of the mandatory requirements outlined in the attached role description 

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application Information Package (PDF, 285KB)
  Information Package for Applicants
  
  MSR704426_26T - Role Description (PDF, 366KB)
  Role Description