QBCC is seeking a motivated Licensing Assessment Officer (AO4) to join the Licensing Services Branch on a full-time temporary basis from 7 December until 24 December 2027. This role is suited to someone who thrives on analysing information, applying legislative and policy frameworks, and making sound, evidence-based decisions that support Queensland's building and construction sector in a timely and efficient manner. The position is based in Brisbane, with flexible work arrangements available.

Job details

About the role

As the Licensing Assessment Officer, you will manage a variety of licensing applications and tasks from start to finish, including Owner Builder Permit applications, requesting further information from clients, and considering relevant risks before reaching an outcome. You will use research, analysis and judgement to interpret legislation, standards and internal procedures, ensuring decisions are accurate, consistent and defensible.

You will also engage with applicants, homeowners and internal stakeholders through clear written and verbal communication, helping to resolve complex enquiries and support quality service delivery. In addition, you will contribute to team operations by maintaining accurate records, using systems confidently, and assisting with general administrative tasks as required.

Please refer to the Position Description for a full list of key role responsibilities and suitability requirements. 

About you

The successful candidate will bring strong attention to detail, well-developed research skills and the ability to assess information thoughtfully before reaching a sound conclusion. You will be a proactive and adaptable team member, capable of working independently and collaboratively to achieve high-quality outcomes across a variety of tasks.

You will communicate clearly and professionally, including the ability to explain complex information in a way that is easy to understand. Confidence using technology and business systems will support your ability to manage workloads efficiently and maintain accurate information

Exposure to licensing, decision-making environments or processing applications would be beneficial, but is not mandatory. Candidates with transferable skills in assessment, stakeholder communication, regulatory processes or case management are encouraged to apply.

How to Apply

To be considered for this opportunity, please submit:

• A current resume and a cover letter (maximum two pages) outlining your suitability for the role with reference to the candidate attributes.

Your application should demonstrate your capability in the following areas:

• Workload management - effectively managing competing priorities while investigating and analysing information, including complex enquiries and complaints.
• Interpreting and applying legislation and standards to support well-reasoned, evidence-based decisions
• Establishing and maintaining productive working relationships by engaging with stakeholders and communicating effectively across a range of audiences.

Referee checks - It is recommended you seek approval when nominating a person as a referee. Referees should have a thorough knowledge of your work performance and conduct, and it is preferable to include your current/ immediate past supervisor.  

By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish the panel to contact your referees without your permission, please make this clear on your resume. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications remain current for 12 months from the closing date of this vacancy and may be considered for appointment to identical vacancies within the QBCC. Unsolicited resumes from recruitment agencies will not be accepted.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Position description - Licensing Assessment Officer (12) (PDF, 201KB)
  Role Description
  
  QBCC Information for Applicants - June 2026 (PDF, 1.25MB)
  Information Package for Applicants