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Senior Technical Support Officer


Coopers Plains

To carry out general technical, operational and administrative duties to support provision of repairs, planned maintenance, installation/de-installation, smooth coordination of service trips and fleet vehicles and other services for a wide range of electronic and/or mechanical health technology equipment. Also, overseeing and supporting operational activities of a technical support officer within the service area.

Job details

Position status Permanent
Position type Full-time
Occupational group Engineering & Surveying
Classification OO4
Workplace Location Brisbane - South
Job ad reference QLD/CSQ695728
Closing date 10-Nov-2026
Job duration Permanent Full Time
Contact person Dyar Alwandawi
Contact details 07 3722 3200
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Your key responsibilities:

  • Comply with and utilise procedures, policies, regulations, and standards which impact upon the position including Code of Conduct for Queensland Public Service, contemporary human resource management requirements and practices, such as workplace health and safety, equal employment opportunity and anti-discrimination policy.
  • Carry out general technical support activities which may include equipment receipt, packing, dispatch, pick-up and delivery (driving required); management of parts, consumables, test equipment and technical manuals; data entry and checking; cleaning of specialised workshop areas and equipment; and other miscellaneous workshop support activities as required.
  • Manage disposal of used batteries/cables/retired equipment in line with clinical and environmental health regulations.
  • Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.

How you will be assessed

The essential requirements for this role are:

  • Ability to coordinate tasks, schedules, and resources to ensure smooth and efficient field operations.
  • Ability to conduct audits and coordinate equipment maintenance to uphold safety and   regulatory compliance.
  • Ability to prioritise and adjust workloads effectively in response to changing demands.
  • Ability to communicate and liaise effectively with staff, clients and external agencies.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes:

 Competitive salaries

  • 12.75% superannuation
  • 17.5% leave loading

Employee wellbeing

  • 38 hour full time work week
  • Access to 24/7 confidential employee support providers and counsellors including for immediate family members
  • Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

  • Career progression with more than 300 diverse career pathways and career support to take you further!
  • Access to a variety of programs and initiatives to support training and career growth.
  • Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

 Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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