Bring your administrative expertise to a team making a difference in mental health care.

Join Metro South Health and play a key role in supporting community-based mental health rehabilitation through high-quality administration, customer service and stakeholder support.

Job details

Your new role:

This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.

As the Senior Administration Officer at Bayside Community Care Unit, you'll help keep services running smoothly and support the delivery of mental health rehabilitation services. You'll have the opportunity to:

• Provide professional front office and telephone reception, responding to enquiries from consumers, families, staff and stakeholders.
• Coordinate a broad range of administrative functions, including records management, data entry, reporting, correspondence and financial administration.
• Maintain accurate and confidential information while supporting service activity reporting and relevant mental health documentation.
• Identify opportunities to improve administrative processes and collaborate with colleagues across community care services.

About you:

We're looking for an organised, adaptable and service-focused professional who can manage competing priorities and provide reliable administrative support in a busy mental health setting.

• Demonstrated ability to deliver high-quality reception, customer service and administrative support.
• Strong computer skills, including experience with Microsoft Office and the ability to learn new databases and information systems.
• Excellent communication and interpersonal skills, with the ability to work respectfully with a diverse range of people.
• Proven organisation, initiative and problem-solving skills, with the ability to work independently, meet deadlines and adapt to changing priorities.
  
  

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Metro South Addiction and Mental Health Services:

Metro South Addiction and Mental Health Services provide inpatient, hospital-based and community mental health and community alcohol and drug services for all age groups across a number of campuses.

We embrace a forward looking, progressive approach and work collaboratively with all stakeholders in order to achieve expected outcomes. A clear and strong consumer and carer focus is promoted with our vision being to provide our community excellence in consumer centred, integrated care across the continuum of addiction (alcohol and drug) and mental health services.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• We are MSH - five reasons why you should join us (PDF)
  
  Application essentials - things you need to know (PDF)
  
  MS11695725 Role Description (PDF)