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Student Support Officer - Pacific Pines State High School
South East Region, School and Regional Operations and Performance Division
Pacific Pines State High School is seeking an experienced and student-focused Student Support Officer to promote student wellbeing, engagement and participation in learning.
The role focuses on supporting students experiencing complex social, emotional, family or wellbeing challenges through a relationship-based, trauma-aware and strengths-based approach. Working collaboratively with students, families, school staff and external agencies, the Student Support Officer helps students overcome barriers, build positive connections and thrive in their school community.
If you're passionate about supporting young people and empowering them to reach their full potential, this is an opportunity to make a meaningful and lasting difference.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Education & Training |
| Classification | AO4 |
| Workplace Location | Gold Coast |
| Job ad reference | QLD/SER705897/26T |
| Closing date | 16-Nov-2026 |
| Job duration | Until 25 June 2027 unless otherwise determined |
| Contact person | Kristi Williams |
| Contact details | 07 5502 5111 Access the National Relay Service |
About the School:
Pacific Pines State High School is a proud and established school that values strong and supportive relationships between staff, parents, and students.
As a school our mission is to inspire excellence to empower success. We value our staff and support our students to achieve these goals.
It is these ideas and values that form the foundation of our teaching and learning practices and contribute to a positive and supportive school culture.
Your opportunity:
- Develop data collection and management systems and implement appropriate intervention strategies.
- Establish and maintain positive relationships with students, families, community members and Elders, contributing to local decision-making.
- Engage with families through communication and home visits to encourage school attendance and identify educational, social, emotional and behavioural concerns.
- Monitor student behaviour and wellbeing, coordinate interventions and contribute to a team-based approach to addressing concerns.
- Lead initiatives that promote a positive and supportive school environment, mediate between the school and community, and develop strategies to improve communication and resolve issues.
Please view the role description for a full list of responsibilities.
Interested? To Apply:
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
- Attach a 2-page response to the 'Leadership Competencies' section of the attached role description.
- Attach evidence of the mandatory requirements outlined in the attached role description.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.
Documents
Before applying for this vacancy please ensure you read the documents below.
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Applicant Information Package (PDF, 286KB)
Information Package for Applicants
SER705897_26T Role Description (PDF, 297KB)
Role Description
