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Licensing Services Officer
Electrical Supply, Network and Licensing; Electrical Safety Office; Office of Industrial Relations; Brisbane - OIR Newstead Office
Are you passionate about delivering excellent customer service and providing accurate, efficient administrative support? Join the Electrical Safety Office (ESO) as a Licensing Services Officer and help support a safe, competent and compliant electrical industry across Queensland.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/705899/26 |
| Closing date | 12-Nov-2026 |
| Job duration | 6 Months with possible extension |
| Contact person | Giselle Collier |
| Contact details | Phone: 07 3738 5091 Access the National Relay Service |
Make a difference to electrical safety in Queensland
Are you passionate about delivering excellent customer service and providing accurate, efficient administrative support? Join the Electrical Safety Office (ESO) as a Licensing Services Officer and help support a safe, competent and compliant electrical industry across Queensland.
Working within the Electrical Licensing Unit, you will process electrical licence applications, respond to enquiries from licence holders and applicants, provide licensing-related advice and support essential administrative and records management activities.
What we're looking for
We're seeking someone with:
- Strong customer service, communication and administrative skills.
- Excellent attention to detail and the ability to manage competing priorities and meet deadlines.
- Confidence using databases and standard office software.
- The ability to interpret and apply legislation and policies, or learn these requirements quickly.
- Experience processing electrical licensing applications, knowledge of electrical licensing legislation, or qualifications in business administration will be highly regarded.
Key capabilities for this role include:
-Experience in providing high-quality customer service (including telephone handling) and administrative support. In addition to using a range of software applications including databases, word processing, spreadsheets and email.
-Ability to establish work priorities and meet deadlines with minimal supervision.
-Interpersonal and written communication skills evidenced by the ability to deliver effective client service to a broad range of people.
-Knowledge of, or the ability to acquire knowledge of electrical licensing legislation and policies.
Join OIR and contribute to our vision for Queensland workers, industry and communities to be healthy, safe, fair and productive.
How to apply: Submit your current resume and a one-to-two-page statement addressing the role's key capabilities above through SmartJobs by the closing date.
For further information, contact Giselle Collier, Senior Licensing Officer, at Giselle.collier@oir.qld.gov.au or on 07 3738 5091.
OIR welcomes applications from people of all backgrounds and is committed to equity, diversity, respect and inclusion.
Applications to remain current for 12 months
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
