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Attendance Officer - Townsville State High School


North Queensland Region, School and Regional Operations and Performance Division

Make a difference in student engagement and success as Attendance Officer at Townsville State High School!

Play an important role in promoting regular school attendance, supporting students and families, and working closely with school staff to address attendance concerns and encourage positive outcomes.

Apply now to join the Townsville State High School community and help every student make the most of their education!

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Education & Training
Classification AO3
Workplace Location Townsville region
Job ad reference QLD/NQR706684/26T
Closing date 23-Nov-2026
Job duration Until 10 Dec 2027 unless otherwise determined
Contact person Annette Cavallin
Contact details 07 4721 8710
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About us:

Located in Railway Estate, Townsville, Townsville State High School is a co-educational secondary school catering for students from Years 7-12.

With a proud history dating back to 1924, the school offers a diverse range of academic, vocational, sporting and cultural opportunities, including specialist programs in STEM and Aerospace Studies.

The school promotes an inclusive and supportive learning environment, with a strong focus on student achievement, individual pathways and positive community connections.

Your opportunity:

The Attendance/Rolls Officer is responsible for the effective administration of student attendance and enrolment processes within the school, ensuring the accurate maintenance of student records and compliance with departmental policies, procedures and legislative requirements.

The role provides high-level administrative support in relation to daily attendance monitoring, absence follow-up, enrolment applications, student transfers, withdrawals and record management.

Working collaboratively with school leadership, staff, students and families, the Attendance/Rolls Officer contributes to student engagement and assists the school to maintain accurate data for operational planning, reporting and decision-making. 

Responsibilities include:

  • Administer student attendance and enrolment processes in accordance with departmental policies, procedures and legislative requirements. 
  • Maintain accurate and up-to-date student records, including enrolments, transfers, withdrawals, attendance adjustments and changes to student details. 
  • Monitor daily attendance data, identify unexplained absences, lateness, partial absences and patterns of non-attendance, and follow up as required. 
  • Liaise with parents, carers and relevant staff regarding attendance matters, enrolment enquiries and documentation requirements. 
  • Prepare and issue attendance-related communications, including notifications, letters, emails and other correspondence. 
  • Process new enrolment applications and supporting documentation, ensuring eligibility, residency and other requirements are verified in line with departmental guidelines. 
  • Coordinate enrolment intake processes, including the scheduling of interviews with stakeholders. 
  • Track student movement, including arrivals, departures, transfers and extended absences, and ensure records are updated promptly and accurately. 
  • Maintain confidentiality, privacy and security of student and family information at all times. 
  • Support school census, data collection, audit and reporting requirements through accurate recordkeeping and timely data management. 
  • Work collaboratively with school leadership, teachers, wellbeing staff and administrative colleagues to support student engagement and effective school operations. 
  • Co-ordination of Student medication and first aid and management and communication of student health plans.

Please view the role description for a full list of responsibilities.

Interested? To Apply: 

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a 2-page written statement in response to the attached role description.
  • Attach evidence of the mandatory requirements outlined in the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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