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Student Support Officer - Collingwood Park State Secondary College


Metropolitan South Region, School and Regional Operations and Performance Division

The Student Support Officer at Collingwood Park State Secondary College works with students, families and the wider community to improve student engagement, wellbeing and educational outcomes.

Duties include monitoring attendance and behaviour, conducting home visits, identifying student support needs, coordinating interventions, mediating concerns and building relationships with families and community stakeholders to promote a positive and supportive school environment.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Education & Training
Classification AO4
Workplace Location Ipswich region
Job ad reference QLD/MSR706939/26T
Closing date 24-Nov-2026
Job duration Until 10 Dec 2027, unless otherwise determined
Contact person Danni DOWNIE
Contact details (07) 3818 5888
Access the National Relay Service

About us:

Collingwood Park State Secondary College (CPSSC) is a vibrant, inclusive school, inspiring a whole community through high quality learning, engagement and opportunity, to realise individual potential, be of good character, and well prepared for a bright future.

Our key strength as an establishing school, is our enthusiasm and great desire to introduce ourselves to the Collingwood Park community, to ensure positive, long-lasting connections are made. These partnerships enable us to build a community school that provides quality pathways for all our students.

Your opportunity:

With state-of-the-art facilities and a strong focus on inclusive education, student engagement, and professional growth, Collingwood Park State Secondary College offers a unique opportunity to be part of something new and inspiring from the ground up. 

We are seeking a compassionate, proactive and student-focused Student Support Officer to join our Student Support Team.

This is an exciting opportunity for someone who is passionate about supporting young people to overcome barriers, strengthen their connection to school and achieve positive educational, social and wellbeing outcomes.

Working collaboratively with school leadership, teaching staff, families and external support services, the Student Support Officer plays an important role in identifying and responding to student needs, with a particular focus on engagement, attendance, wellbeing and social development.

If you are looking for a fresh challenge, we encourage you to apply and help us build a future-focused, supportive, and high performing school!

Responsibilities include, but are not limited to:

  • Innovate data capture management systems and develop subsequent intervention strategies.
  • Build and sustain positive relationships with students, parents, community and elders, and provide input into local decision making to ensure optimum outcomes.
  • Liaise with families and conduct home visits to encourage school attendance and to motivate students.
  • Liaise with students and families to recognise any educational, social, emotional or behavioural issues.
  • Work within a team based management approach as a contact for students, families or community members regarding any concerns.
  • Monitor the behaviour and wellbeing of students to identify issues and organise intervention.
  • Lead and implement initiatives to encourage a positive, caring and supportive environment at the school for students, families and community members.
  • Act as an independent mediator between the school, students, families and community members to enhance open communication.
  • Develop innovative and effective strategies for building relationships among students, families, community members and stakeholder groups to promote communication and resolve issues of concern.

Interested? To Apply: 

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a 2-page written statement in response to the attached role description.
  • Attach evidence of the mandatory requirements outlined in the attached role description 

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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