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Planner (Rail Service Specification)
Service Planning and Infrastructure; Integrated Network Operations; Network Services & Operations; Brisbane - Central
Help improve rail services and connect communities across South East Queensland.
As a Planner (Rail Service Specification) you¿ll support the development of train plans, analyse data and customer feedback, and assess service improvements. Working with experienced colleagues and stakeholders, you¿ll use modelling and digital tools to inform planning and improve team processes. Bring your analytical skills, collaborative approach and passion for public transport to a role where you can develop your expertise and contribute to better journeys.
The role is temporary full-time opportunity until 31 December 2027.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Logistics & Transport |
| Classification | AO5 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/707352/26 |
| Closing date | 27-Nov-2026 |
| Job duration | Until 31 December 2027 |
| Contact person | Tristan Miles |
| Contact details | Ph: 0428 220 041 Access the National Relay Service |
The Rail Service Planning team is responsible for planning, coordinating and operating Queensland's multi-modal transport network. With a commitment to connecting Queenslanders, the branch prioritises network optimisation and resilience while leveraging innovation and technology to deliver safe and dependable journeys for all users.
The team advocates for increased rail services to better connect communities across South East Queensland. Using data-driven insights and planning expertise, the team designs timetables that respond to evolving travel demand and make better use of rail's high capacity.
THE ROLE:
*The role is a temporary full-time role until 31 December 2027*
In the role of Planner (Rail Service Specification), you will plan for and help deliver rail public transport service improvements. You will operate as part of a dynamic, customer focused team dedicated to quality outcomes aligned with both government objectives and industry best-practice.
Some of your responsibilities will include:
• Support the development and refinement of concept train plans with guidance from senior team members, contributing to rail service improvements and connections with other public transport services across South East Queensland.
• Contribute to transport planning and the assessment of rail projects and service changes through data analysis, modelling, visualisations and reporting to help understand customer needs and impacts on train operations.
• Prepare draft advice and responses to customer enquiries and ministerial correspondence and analyse customer feedback to identify recurring issues and inform service planning.
• Help improve and automate planning processes by applying and developing skills in rail modelling and data analysis to support efficient and consistent delivery of the team's work.
• Develop and maintain effective working relationships with internal and external stakeholders to exchange information and contribute to coordinated rail planning and service improvement outcomes.
ABOUT YOU:
You're passionate about improving public transport and bring relevant experience or transferable skills in transport planning, scheduling, modelling or analysis. You're keen to develop your rail service planning and operational knowledge with guidance from experienced colleagues.
You enjoy solving problems, interpreting data and customer feedback, and assessing options to improve services. You can present findings clearly through visualisations and reports, explain technical information simply and prepare accurate written advice and responses to customer enquiries. You work collaboratively with colleagues and stakeholders and take pride in delivering quality work.
Familiarity with rail modelling software such as RailSys or OpenTrack, programming languages such as Python, visualisation tools such as Power BI or Tableau, or geographic information systems such as QGIS would be highly regarded—you don't need experience with every platform. A completed tertiary qualification in a relevant field, such as urban planning, engineering, economics, data science or mathematics, would also be highly regarded.
WHY JOIN US:
We can offer you benefits such as:
• Work-life balance, including a 36.25-hour working week
• Generous superannuation of 12.75%
• Paid parental leave for eligible employees
• A range of development opportunities including unlimited use of LinkedIn Learning
• Access to an Employee Assistance Service and more.
If you have any questions, contact Tristan Miles phone: 0428 220 041. We'd love to hear from you!
Applications to remain current for 12 months.
Job Ad Reference: QLD/707352/26
Closing Date: Friday, 27 November 2026
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
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