Bring your superior administration skills and join a dynamic admistration team working out of our Robina and Southport Campuses!

Job details

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the Large Training Provider of the Year at the prestigious 2023 Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies. 

By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

As the Administration Officer for Student Management you will:

• Coordinate and undertake activities associated with the administration of the Faculty or work unit. 

This position reports to the relevant Team Leader.

This is a Temporary Full Time opportunity to 19/12/2025 unless otherwise determined. It is anticipated the successful candidate will be able to commence 1/7/2025.

The position will be based  at Robina and Southport campuses, however you may be required to perform work at other TAFE Queensland campuses.  

Key Responsibilities

• Contribute to effective and efficient administrative systems, practices and processes to ensure continuity of a quality service to all clients.
• Develop strategies and participate in audits to ensure quality of client management functions such as student records.
• Provide a range of administrative services utilising various software packages including word processing, spread sheeting, access databases, Federal Government databases, timetabling software, student administration systems and learning management systems.
• Carry out tasks of a financial nature including the investigation of student accounts/payment plans/sponsorships.
• Actively participate in administrative reviews and work practice improvements.
• Provide supervision and direction to administrative staff within the work area.
• Undertake research and development on matters relating to business functions.
• Ensure day to day activities align with business operations.
• Contribute to improvement in business processes and practices.
• Model and actively promote an ethical and safe work environment that supports a culture of zero harm and best practice regarding health, safety, wellness and sustainability.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

1. Demonstrated ability to coordinate and prioritise the delivery of an effective administrative service in an environment of strict and competing deadlines with a focus on quality client service.
2. Well-developed communication and interpersonal skills including the ability to effectively liaise, consult and negotiate with a broad range of clients and work both independently and within a team.
3. Displays the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
4. Well-developed knowledge of and skill in the utilisation of a variety of software packages and of computerised management information systems.
5. Basic understanding of human resource management issues including occupational health and safety, equal employment opportunity and anti-discrimination as applied in a working environment.

How to apply

If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal.  When submitting your application, please ensure you provide the following:

• A detailed resume; 
• A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
• The contact details for two referees (one of whom is your current supervisor)

Closing date: 16:00 Friday 20/06/2025

Job Reference Number: TQ2025-529

For further information, please contact:

Rebecca Moore, Manager Student Management

(07) 55818 214

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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