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Recruit Fire Communications Officer - 2026 Statewide
Kedron, Southport, Toowoomba, Kawana, Rockhampton, Cairns, Townsville
Desirable requirements
Typing speed of 45 wpm with 95% accuracy.
Have or ability to obtain a Apply First Aid and CPR Certificates.
Your key accountabilities
Accept incoming fire and other relevant emergency incident calls and enquiries and collect relevant information.
Assess the risks associated with a situation and the availability and capability of resources to determine the appropriate response and/or resources to be despatched.
Despatch and coordinate appropriate resources to calls for assistance and notify other organisations in accordance with the Communication Doctrine and Directives.
Maintain and update all incident information in the centre's computer aided despatch system, continually monitor progress, support and liaise with operational staff until completion of incident.
Complete required post incident administration including provision of information and reports to stations and other agencies and organisations.
Monitor alarm signals and respond in accordance with Communications Doctrine and Directives.
Provide mentoring and guidance on the job to new staff.
Contribute to improvement of operational and administrative systems and procedures.
Identify systems and technical faults and liaise with Specialist Operational Services Unit in relation to reporting, maintaining and updating communications technology.
Undertake general administrative and project duties as allocated eg; maintaining and updating resource information; portfolio activities, regular tests of systems and communications equipment.
Capabilities
To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream - Individual Contributor (leading self)
Vision
* Leads strategically
* Stimulates ideas and
Job details
| Position status | Permanent |
|---|---|
| Position type | Part-time |
| Occupational group | Emergency & Protective Services |
| Classification | FCO |
| Workplace Location | Brisbane - North,Cairns region,Gold Coast,Rockhampton region,Sunshine Coast,Toowoomba region,Townsville region |
| Job ad reference | 20897 |
| Closing date | 17-Jul-2025 |
| Job duration | |
| Contact person | TalentAcquisition |
| Contact details | 07 3635 1930 Access the National Relay Service |
The Fire Communications Centres (FireComs) are responsible for emergency call taking, dispatching on-scene communications, coordinating and managing QFD resources. They also monitor fire alarms; process general and non-urgent enquiries update data and collate reports and documentation.
Staff are trained in incident management systems, hazardous materials and technical rescue operations, attend training exercises and can be deployed both nationally and internationally.
Mandatory requirements
Currently holds a valid Blue Card (from Blue Card Services), with attached evidence to support
Australian Citizenship, New Zealand Citizenship or Australian Resident Status
Have or ability to obtain Certificate III in Public Safety (Emergency Communications Centre Operations)
Ability to successfully complete training programs of the Communications Training and Professional
Development Program (CTPDP) at the prescribed level.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
- No File Attached
