TAFE Queensland is an organisation that puts our customers - students, employers, communities - at the centre of everything we do.

Job details

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named State Winner of the 2023 Large Training Provider of the Year at the prestigious Queensland Training Awards and the Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.

By working at TAFE Queensland, you can be a part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.

In TAFE Queensland, North region, we have a strong focus on workplace culture and we value employee collaboration, strong leadership and high performing teams. We believe that every employee has a role to play in “making great happen” through the embodiment of the following core values and behaviours in all that we do:

• Safety First
• Focusing on our customer
• Taking responsibility
• Showing initiative
• Working together

Your Opportunity

We have an exciting permanent full-time Business Support Officer position available to join our Education Delivery Support team at TAFE Queensland’s Cairns Campus.

Business Support Officers are employed in various areas throughout the region.  The position provides customer focused services which enhance the quality, consistency and scope of information and administration services to better meet the need to existing and prospective students, staff and clients in the region.

This position reports to the Administration Team Leader.

Salary

The salary range for this position at the AO3 classification is $75,885.91 - $85,317.18 gross per annum.

Benefits

• Five (5) weeks recreation leave (annual accrual)
• Flexible work options (e.g. Purchased leave, compressed hours, telecommuting)
• 12.75% Superannuation and Salary packaging options available
• Locality Allowance
• Professional development and study assistance available
• Wellbeing initiatives and social responsibility programs
• Access to Employee Assistance Program
• Access to private health corporate plans and corporate discounts (e.g. Fitness Passport, Apple products, Dell products, Lenovo products)
• Comprehensive Domestic and Family Violence (DFV) support options
• Work at Home Software (e.g. Adobe and Microsoft software)
• Employee discounts or deals related to work-at-home software, Apple products, Dell products, Lenovo products, fitness passports, and private health insurance.
• Annual staff recognition awards and years of service recognition
• Pride Network for LGBTQIA+ employees and allies
• White Ribbon Australia Accredited Workplace
• Free car parking

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

1. Display the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
2. Demonstrate the ability to work independently and as a member of a team to achieve outcomes consistent with service objectives and priorities.
3. Provide courteous, prompt and professional support to internal and external clients, utilising your high-level administrative, prioritisation and time management skills to achieve positive outcomes.
4. Take personal responsibility for accurate completion of work, seeking assistance when required and offering assistance when able.
5. Demonstrate well-developed written, oral and interpersonal skills including liaising and consulting with internal and external clients.

How to apply

If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal.  When submitting your application, please ensure you provide the following:

• A detailed resume; 
• A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
• The contact details for two referees (one of whom is your current supervisor)

Closing date: 12 August 2025

Job Reference Number: TQ2025-675

For further information, please contact:

Carizza Bordeos - Administration Team Leader

carizza.bordeos@tafeqld.edu.au

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• No File Attached