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Operations Manager
Gold Coast
Lead strategic and operational planning to deliver high-quality nursing education and training services.
Job details
Position status | Fixed Term Temporary |
---|---|
Position type | Full-time |
Occupational group | Administration |
Classification | AO7 |
Workplace Location | Gold Coast |
Job ad reference | TQ2025-919 |
Closing date | 22-Oct-2025 |
Job duration | Temporary ~ Full-time |
Contact person | Deb Blow |
Contact details | Access the National Relay Service |
About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the Large Training Provider of the Year at the prestigious 2024 Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
Be part of a transformative journey in higher education—lead operational strategy and growth in our Bachelor of Nursing program.
As the Operations Manager, Bachelor of Nursing, you will be responsible for:
- Lead strategic and operational planning to deliver high-quality, cost-effective education and training services.
- Manage high-performing teaching teams to exceed market and customer expectations in a contemporary learning environment.
This position reports to the Director of Faculty.
This is a temporary, full-time opportunity, to 26/06/2026 unless otherwise determined.
The position will be based primarily at Southport Campus however you may be required to perform work at other TAFE Queensland campuses.
Key Responsibilities
- Ensure all processes follow ANMAC accreditation standards as per TQ submission for Higher Education Bachelor of Nursing course and contribute to all reporting and application submissions as per ANMAC requirements.
- Support the Director of Faculty in the general management and operations of the Bachelor of Nursing program including managing educational and administrative processes on behalf of the faculty regarding higher education processes.
- Establish and maintain quality networks and working relationships by engaging with external and internal stakeholders including TEQSA and other relevant industry bodies to advance the standing and reputation of the organisation and drive outcomes for TAFE Queensland.
- Analyse performance data against negotiated key performance indicators to identify required remedial action and ensure targets are met.
- Utilise innovative business solutions in timetabling activities for the faculty and teams ensuring programs are financially viable, resourced effectively and adhere to educational qualification outcomes.
- Working in collaboration with the Director of Faculty and key staff, support and where required, lead processes to resolve human resource management aspects within the faculty, including staff induction and mentoring, negotiation and development of staff performance development plans, leave management and professional development and industry currency.
- Engage with and/or represent TAFE Queensland in consultative processes with industry such as Course Advisory Committees, peak bodies, business and employers.
- Provide recommendations, information and intelligence to support the establishment of consistent product, pricing, promotion and placement for TAFE Queensland in alignment with TAFE Queensland’s competitive positioning and brand strategy.
- Maintain an understanding of the commercial aspects of TAFE including financial and business performance and any impact from external factors.
- Model and actively promote an ethical and safe work environment that supports a culture of zero harm and best practice regarding health, safety, wellness and sustainability.
How you will be assessed
The ideal applicant will be someone who has the following key capabilities:
- Strategic planning and execution: Demonstrated ability to lead the development of plans, strategies, and key performance indicators.
- Effective resource management: Demonstrated capacity to analyse client needs, define goals, and manage resources efficiently to deliver high-quality results within specified timeframes.
- Leadership and team support: Demonstrated experience and capability to develop, lead, motivate, and support work teams in a dynamic environment with an emphasis on best practice.
- Strong interpersonal skills: Highly developed communication, negotiation, and conflict resolution skills, as evidenced by significant achievement in development of work practices that foster productivity.
- Adaptability and initiative: Demonstrated flexibility, responsiveness and initiative with the attitude and ability to thrive in a dynamic, challenging and changing environment.
Mandatory Qualifications/Requirements
There are no mandatory requirements for this role
Highly Desirable Requirements
- Tertiary qualifications in business and/or extensive industry experience.
- Knowledge of both the Vocational Education and Training (VET) and/or Higher Education sectors.
- Experience working within a similar position or dual sector environment.
How to apply
If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:
- A detailed resume;
- A cover letter outlining your relevant skills, capabilities, knowledge, and professional experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
- The contact details for two referees (one of whom is your current supervisor)
Closing date: 4:00pm, Wednesday 22 October 2025.
Job Reference Number: TQ2025-919
For further information, please contact:
Deb Blow - Director of Faculty, Community Services, Health & Nursing
Ph: 0437 025 302 or Email: Deb.Blow@tafeqld.edu.au
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
- No File Attached