Join Our Safety & Response Team – Personal Protection Officer

Join a respected safety team where your skills in protection, communication, and problem-solving are valued, and where every day offers variety, challenge, and purpose

Job details

Your new role:

As a Personal Protection Officer, you will play a vital role in ensuring the safety and wellbeing of our staff, patients, visitors, and assets across Metro South Health facilities. You'll provide front-line safety and response services and support our commitment to a safe and respectful healthcare environment.  Key responsibilities include:

• Responding to safety incidents and providing personal protection in situations involving aggression or violence.
• Conducting regular patrols, risk assessments and emergency responses, including fire and lockdown procedures.
• Applying effective de-escalation, negotiation and restraint techniques to support staff and patient safety.
• Building positive relationships with staff and visitors, ensuring a professional and service-oriented approach at all times.

About you:

You're a calm, confident and capable professional who thrives in dynamic situations and understands the importance of teamwork in maintaining a safe healthcare environment.  You'll bring:

• Proven experience in safety, security or emergency response—ideally within a healthcare or public service environment.
• Strong communication and interpersonal skills, with the ability to de-escalate and manage difficult situations effectively.
• A commitment to professionalism, integrity, and service excellence, even under pressure.
• The physical capability and resilience required for shift work and response duties.

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Logan Hospital:

Logan Hospital is the major health centre for one of the fastest growing areas in Queensland. We offer a range of services, including medical, rehabilitation, maternity, surgical and paediatric care.

We offer our staff and students extensive support and training in most medical specialties. As a teaching hospital, we help train future health care professionals and participate in research through strong partnerships with Queensland's leading medical schools, universities, and TAFE Queensland.

Our services will continue to grow as we build bigger and better facilities to support the community. By 2027, we'll have more beds and 5 more birthing suites as part of the Logan Hospital expansion.

Logan Hospital, a place of opportunity to make a difference and grow your career!

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are Metro South Health:

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• MSTP666449 Role Description (PDF)
  
  Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)