An exciting opportunity exists for a Roster Support Validation and Audit Officer to join our Rostering Support Centre team. The Roster Support Officer provides dedicated rostering and workforce management support services and to nurse unit/line managers to achieve the optimal deployment of business unit resources. This role will be responsible for monitoring effective workflow, setting priorities, and reviewing local work practices to ensure the business is compliant with audit requirements associated with Rostering activity. The role will be responsible to ensure roster support resources have undertaken appropriate training programs and is responsible to monitor and review associated business process and compliance to ensure they are applied effectively to meet service delivery requirements.

Job details

An exciting opportunity exists for a Roster Support Validation and Audit Officer to join our Rostering Support Centre team. The Roster Support Officer provides dedicated rostering and workforce management support services to nurse unit/line managers to achieve the optimal deployment of business unit resources. This role will be responsible for monitoring effective workflow, setting priorities, and reviewing local work practices to ensure the business is compliant with audit requirements associated with rostering activity.

Sunshine Coast Health is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north. 

Sunshine Coast Health is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.

Key Responsibilities include:

• Monitor, review and improve practices in the delivery of services and support to ensure the effective workflow, resource allocation and availability of the rostering team with an emphasis on compliance, consistency, and the reduction of duplicated effort in administrative process.
• Liaise and communicate with key stakeholders, management and staff regarding appropriate rostering practices and accuracy in transactions to ensure quality outcomes, handling conflicting priorities within tight timeframes and providing guidance and advice to support staff regarding procedures and policies appropriate to the service areas.
• Identify any knowledge deficits and or gaps in consistency in standardised processing from within the RSO team through compliance reporting, and assist, develop, and deliver training programs in various forms to promote upskilling within the team, and more broadly with the stakeholders in the HHS. Provide specialised support in resolution of validation activities and complex enquiry management in collaboration with IWFM system administration and monitor timely response to Line Manager and employee enquiries.

Remuneration value up to $114 177 p.a, comprising salary between $3481.60 - $3835.70 p.f, employer contribution to superannuation (up to 12.75%) and annual leave loading (17.5%) (AO4) (Fixed Term Temporary position available until 30/06/2026 with possibilty of extension). Applications will remain current for the duration of the vacancy Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered)

Why work for us?

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.
You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers

As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:
• A wellness program;
• Generous superannuation;
• Flexible work arrangements;
• Career training and development; and
• Salary packaging.

Check out the latest updates here:
https://www.sunshinecoast.health.qld.gov.au/ 

**APPLICANTS ARE TO APPLY ONLINE**
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Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• SC669820_RD (PDF)
  
  Applicant Information (PDF)