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Manager Administration Services


  Brisbane—North

Provide strategic, operational and professional administrative leadership within Critical Care and Clinical Support Services

Job details

Position status Permanent
Position type Flexible full-time
Occupational group Administration
Classification AO6
Workplace Location Brisbane - North
Job ad reference QLD/RBH670306
Closing date 05-Dec-2025
Job duration Permanent
Contact person Kristy Underwood
Contact details (07) 3646 4095
Access the National Relay Service

About the role

Provide strategic, operational and professional administrative leadership within Critical Care and Clinical Support Services

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

  • Manage and be accountable for all aspects of the performance of the administration staff in line with Queensland Health HR policies and guidelines which include performance and development compliance, mandatory training and budget performance.
  • Provide advice to the Executive Director and leadership team in CC&CSS and other stakeholders throughout RBWH on the identification of risks and opportunities, change management and mitigation strategies for administration matters and client focused service delivery.
  • Manage the provision of skilled administrative staff within CC&CSS through implementation of values based effective recruitment processes, rosters and leave management systems.
  • Provide leadership and support in relation to change, control and governance activities by assessing feasibility of process changes, lead development and review of processes and recommend new approaches to drive continuous improvement.
  • Provide leadership and support and manage complex HR matters, including sick leave management, Performance Improvement Plans and disciplinary matters.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services;  and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

  • Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
  • Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
  • Flexible working arrangements and competitive salary rates with annual incremental increases
  • Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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