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Program Support Officer (AO4) Volunteer Training Development
Training & Development
As a¿Program Support Officer (AO4)¿in our¿Volunteer Training Development team¿of QFD, you will play a key role in the organisation by bringing your¿project management and administrative support expertise¿to QFD.
At the¿Queensland Fire Department (QFD), our corporate teams play a vital role behind the scenes - enabling smarter systems, stronger strategies, and better outcomes for Queenslanders. Whether you're in HR, finance, IT governance, or policy, your work helps keep communities safe, informed, and supported.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Community Engagement and Education |
| Classification | AO4 |
| Workplace Location | Brisbane - South |
| Job ad reference | 21188 |
| Closing date | 11-Dec-2025 |
| Job duration | |
| Contact person | DanielCook |
| Contact details | 0400 093 403 Access the National Relay Service |
Why Queensland Fire Department?
Join a purpose-driven team where your contribution drives real outcomes for Queenslanders.
At the Queensland Fire Department (QFD), our corporate teams play a vital role behind the scenes - enabling smarter systems, stronger strategies, and better outcomes for Queenslanders. Whether you're in HR, finance, IT governance, or policy, your work helps keep communities safe, informed, and supported.
Are you ready to ignite your career? Join us as a Program Support Officer (AO4) - Volunteer Training Development.
Your opportunity
As a Program Support Officer (AO4) in our Volunteer Training Development team of QFD, you will play a key role in the organisation by bringing your project management and administrative support expertise to QFD.
Based at Whyte Island, you'll use your strong organisational skills, stakeholder engagement experience, and knowledge of volunteer environments to:
- Provide administrative support for the planning, development, implementation, review, and evaluation of volunteer training development activities and initiatives.
- Assist in the design, development, implementation, and review of the volunteer training curriculum to ensure it meets national standards and is tailored to volunteer needs.
- Organise and coordinate workshops and meetings that contribute to volunteer training development objectives.
- Build and maintain positive working relationships with internal and external stakeholders to achieve successful outcomes.
- Prepare and coordinate reports, correspondence, and briefings that align with QFD's business objectives.
- Contribute to the development and review of systems, policies, and procedures that support the volunteer training curriculum.
- Conduct research and provide recommendations for continuous improvement in training systems and practices.
What you'll bring
We want to hear from you if you:
- Have knowledge and/or experience providing administrative support in a project environment.
- Have knowledge of, or experience working with, volunteers and/or within a volunteer organisation.
- Demonstrate QFD's leadership competencies, including the ability to stimulate ideas and innovation, make insightful decisions, build enduring relationships, drive accountability and outcomes, foster healthy and inclusive workplaces, and demonstrate sound governance.
- QFD is proud to be recognised as an employer of choice for women by Work180 and celebrates all diversity by committing to a culture where people feel safe, respected, valued, and engaged.
How to apply
To apply for this role, please action the following steps:
1. Submit a current resume outlining your work history and achievements.
2. Submit a cover letter (maximum two pages) addressing the key capabilities and your suitability for the role.
3. Provide any mandatory qualifications or checks listed in the Position Description.
Applications must be submitted online by clicking the green "Apply Online" button to be redirected to the QFD Careers page.
Applications will remain current for 12 months and may be contacted for future opportunities.
Applications close at midnight on 11th December 2025.
Join a purpose-driven team where your contribution drives real outcomes for Queenslanders.
At the Queensland Fire Department (QFD), our corporate teams play a vital role behind the scenes - enabling smarter systems, stronger strategies, and better outcomes for Queenslanders. Whether you're in HR, finance, IT governance, or policy, your work helps keep communities safe, informed, and supported.
Are you ready to ignite your career? Join us as a Program Support Officer (AO4) - Volunteer Training Development.
Your opportunity
As a Program Support Officer (AO4) in our Volunteer Training Development team of QFD, you will play a key role in the organisation by bringing your project management and administrative support expertise to QFD.
Based at Whyte Island, you'll use your strong organisational skills, stakeholder engagement experience, and knowledge of volunteer environments to:
- Provide administrative support for the planning, development, implementation, review, and evaluation of volunteer training development activities and initiatives.
- Assist in the design, development, implementation, and review of the volunteer training curriculum to ensure it meets national standards and is tailored to volunteer needs.
- Organise and coordinate workshops and meetings that contribute to volunteer training development objectives.
- Build and maintain positive working relationships with internal and external stakeholders to achieve successful outcomes.
- Prepare and coordinate reports, correspondence, and briefings that align with QFD's business objectives.
- Contribute to the development and review of systems, policies, and procedures that support the volunteer training curriculum.
- Conduct research and provide recommendations for continuous improvement in training systems and practices.
What you'll bring
We want to hear from you if you:
- Have knowledge and/or experience providing administrative support in a project environment.
- Have knowledge of, or experience working with, volunteers and/or within a volunteer organisation.
- Demonstrate QFD's leadership competencies, including the ability to stimulate ideas and innovation, make insightful decisions, build enduring relationships, drive accountability and outcomes, foster healthy and inclusive workplaces, and demonstrate sound governance.
- QFD is proud to be recognised as an employer of choice for women by Work180 and celebrates all diversity by committing to a culture where people feel safe, respected, valued, and engaged.
How to apply
To apply for this role, please action the following steps:
1. Submit a current resume outlining your work history and achievements.
2. Submit a cover letter (maximum two pages) addressing the key capabilities and your suitability for the role.
3. Provide any mandatory qualifications or checks listed in the Position Description.
Applications must be submitted online by clicking the green "Apply Online" button to be redirected to the QFD Careers page.
Applications will remain current for 12 months and may be contacted for future opportunities.
Applications close at midnight on 11th December 2025.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
- No File Attached
