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Senior Business Process Analyst


Brisbane/Flexible

Are you looking for a new adventure? Come join Corporate Enterprise Solutions as a Senior Business Process Analyst where you will work collaboratively with stakeholders to review and document processes, identify risks, issues, and impacts arising from system, legislative, or procedural changes, and ensure consistent application of business processes across relevant areas. Through detailed analysis and stakeholder engagement, the role contributes to optimising workflows, supporting automation opportunities, improving compliance, and fostering a culture of continuous improvement.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Administration
Classification AO6
Workplace Location Brisbane Inner City,Flexible
Job ad reference QLD/CSD671948
Closing date 12-Jan-2026
Job duration Until 30 June 2026
Contact person Amber Perren
Contact details 0436 856 281
Access the National Relay Service

Your key responsibilities:

  • Support change management activities and collaborate with specialist teams on training and communication planning to ensure successful adoption of new processes and technologies.
  • Support and coach team members by sharing expertise, providing guidance, and fostering professional development to build capability in process analysis and improvement.
  • Apply advanced critical thinking and problem-solving skills to identify areas of improvement in service delivery and payroll outcomes in a complex transactional environment.

Role fit

The essential requirements for this role are:

  • Demonstrated analytical, conceptual and problem-solving skills and a proven ability to work in a team environment, developing effective working relationships with team members.
  • Demonstrated experience in assessing the impact of system and business process changes on stakeholder groups and developing standardised process change activities to support successful implementation.
  • Demonstrated ability to undertake current and future state analysis of complex payroll business processes within an integrated solution, providing clear recommendations for improvement that enhance customer experience.

Why work with us? 

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes:

Competitive salaries

  • 12.75% superannuation
  • 17.5% leave loading

Employee wellbeing

  • 38 hour full time work week
  • Access to 24/7 confidential employee support providers and counsellors including for immediate family members
  • Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

  • Career progression with more than 300 diverse career pathways and career support to take you further!
  • Access to a variety of programs and initiatives to support training and career growth.
  • Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds. 

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

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If you have any questions about your account or accessing this website, please contact our helpdesk.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Visit the Queensland Graduate Portal

( https://www.graduates.qld.gov.au/ )
Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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