Job details

Sunshine Coast Hospital and Health Service is seeking a motivated and customer-focused Administration Officer (AO3) to join the Oral Health team based at Dental Clinic - Nambour General Hospital. This role provides high-level, confidential administrative support across Oral Health call centre operations, dental clinics and management services within Community and Preventive Health. Working with a high level of independence, the Administration Officer acts as a key point of contact for internal and external stakeholders, supporting appointment coordination, patient communication and service efficiency. The position contributes to the delivery of accessible public dental services across multiple Sunshine Coast locations and supports a diverse service model focused on community-based and preventative care.

Sunshine Coast Health is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north. 
Sunshine Coast Health is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.

Key Responsibilities include:

• Provide high-quality, confidential administrative support to Oral Health services, including call centre and clinic operations.

• Act as a primary point of contact for patients, staff and external stakeholders, responding to enquiries and coordinating communication.

• Manage patient bookings, cancellations and appointment follow-ups in line with Oral Health business rules and systems.

• Maintain accurate records and data entry across relevant systems, supporting clinic efficiency and service delivery.

Remuneration value up to $58 594 p.a, comprising salary rates $38.81 - $43.16 p.h., (part time, 45.6 hrs p.f.), employer contribution to superannuation (up to 12.75%) and annual leave loading (17.5%) (AO3). Applications will remain current for 12 months. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).

Why work for us?

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.
You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers

As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:

• A wellness program;
• Generous superannuation;
• Flexible work arrangements;
• Career training and development; and
• Salary packaging.

Check out the latest updates here:
https://www.sunshinecoast.health.qld.gov.au/

Further Information
**APPLICANTS ARE TO APPLY ONLINE**
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Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information (PDF)
  
  SC672192 - Role Description (PDF)