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Director Digital Health Solutions
Fortitude Valley
Take the next step in your career with this exciting opportunity within eHealth. Provide customer focussed seamless, end-to-end integration of the ieMR Application necessary to deliver to defined service levels, the enterprise information systems required for clinical functions across Queensland Health.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | IT & Telecommunications |
| Classification | HSO |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/EHQ672555 |
| Closing date | 19-Jan-2026 |
| Job duration | Permanent Full Time |
| Contact person | Ben Reid |
| Contact details | (07) 3542 5055 Access the National Relay Service |
What you'll do
- Lead and manage a team of business, application, and technical specialists providing operational support to the integrated electronic Medical Record (ieMR), Digital Primary Healthcare, and a range of other clinically critical systems, applications and infrastructure.
- Proactively create and manage service level agreements, operating level agreements and underpinning contracts with service providers to deliver agreed services to customers.
- Manage the ongoing strategic and operational performance of the unit by developing, implementing and maintaining strategic, workforce and operational business plans.
- Manage the unit's budget, including developing and implementing funding strategies and budget submissions to enable the effective delivery and operation of the ieMR, Digital Primary Healthcare and supported systems and applications.
- Oversee the introduction of changes to production, as a result of improvement activities
- Work collaboratively with customers in managing and understanding respective service requirements, and ensure that service levels remain aligned to changing business needs and evolving delivery capabilities.
- Manage all aspects of the systems development lifecycle as it pertains to interfaces between applications and services to ensure high quality and timely introduction of new capability into the Queensland Health environment
- Proactively maintain and manage enterprise applications and dedicated infrastructure for the designated portfolios in accordance with designated policies, standards and practices.
- Proactively engage with projects in the delivery, integration, testing and optimisation of the ieMR, Digital Primary Healthcare and other supported systems and applications.
About you
We are searching for someone who has:
- Understanding of and high-level ability to apply contemporary leadership principles to develop and maintain an effective and motivated highly skilled application support team
- Well-developed management and supervisory skills
- Proven ability to negotiate and achieve agreed service levels as defined in formal service level agreements with customers.
- Proven high level of interpersonal, negotiation, consultation and communication skills appropriate to an environment of change and evolution
- Extensive experience and proven ability to develop implement and evaluate strategic, workforce and business plans which reflect commitment to customer service delivery and meet performance targets and priorities
- Evidence of innovative approaches to optimising service delivery and leading change in a large, complex and distributed organisation.
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing.
Competitive salaries
- 12.75% superannuation
- 17.5% leave loading
Employee wellbeing & development
- Access to 24/7 confidential employee support providers and counsellors including for immediate family members
- Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
- Access to a variety of programs and initiatives to support training and career growth.
- Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.
Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.
Ready to apply?
For further information on how to apply please review the attached Role Description.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.
Documents
Before applying for this vacancy please ensure you read the documents below.
