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Administration Officer (Nurse Led Walk-in Clinic)


Gladstone

Looking for a permanent part time role that offers real flexibility? Join the Nurse Led Walk-in Clinic as an Administration Officer and be part of a modern healthcare service making care more accessible.

In this client-facing role, you’ll be the welcoming first point of contact, supporting registrations, appointments and day-to-day clinic operations in a fast-paced, supportive environment. Working closely with nurses and clinical staff, you’ll help keep the clinic running smoothly while delivering professional, confidential and compassionate administrative support. With a rotating roster across a 7-day service, this role offers variety, work–life balance and the opportunity to develop a broad range of administrative skills within a growing, nurse-led model of care.

Apply now to be considered!

Job details

Position status Permanent
Position type Part-time
Occupational group Administration
Classification AO3
Workplace Location Rockhampton region
Job ad reference QLD/GL6A673295
Closing date 02-Feb-2026
Job duration
Contact person Melissa Wassell
Contact details (07) 4976 3122
Access the National Relay Service

About us:

The nurse-led walk-in clinic will provide assessment, treatment and advice to adults and children (aged over 2 years) for non-life-threatening injuries and illness, as well as trauma-informed, women-focused services, 7 days a week from 8am to 10pm. The service model aims to improve long-term health outcomes and improved access to care in the community, reducing demand on hospitals.  Services will be provided free of charge.

About the role:

To provide an efficient and effective client focused administrative service, undertaking a range of duties which provide effective and confidential administration support to practice manager, clinical staff and other key professionals at the Nurse Led Clinic.

While the primary responsibility will be supporting client registrations and appointment scheduling, this role will be expected to become multi-skilled in a variety of administrative tasks / roles in support of the business requirements of the service. The Nurse Led Clinic provides intervention to address immediate care needs of our community. Operating seven days a week.

About you:

  • Ensure the client confidentiality is maintained at all times in accordance with Queensland Health Policy.
  • Achieves results by delivering effective outcomes and assuming accountability.
  • Use high level communication skills both verbal and written to communicate clearly and succinctly in a variety of communication settings ensuring accuracy and formatting in line with expected standards.
  • Use a range of technology and computer programs used throughout Queensland Health.

What we offer:

Total remuneration value of up to $49,727 is comprised of:

  • An hourly rate between $38.81 - $43.16 p.h.
  • 12.75% employer superannuation contribution
  • 17.5% leave loading

Additional Benefits

  • Ongoing Professional Development and Education Opportunities
  • Flexible Work-Life Balance and Variety
  • Generous Salary Sacrificing Options
  • Paid Parental Leave
  • Employee Assistance Program (EAP)
  • Discounted Private Health Insurance
  • Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

  • Your current CV or resume, including referees.
  • A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
  • Any additional forms / evidence as attached or listed on the Role Description.

Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.

For assistance:

  1. Contact Recruitment.CentralQueensland@health.qld.gov.au
  2. Quote the Job Ad Reference (JAR) GL6A673295

Applications close: Monday, 2 February 2026

#Gladstone

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 11) 2022.

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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