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Healthcare Security Supervisor


Redcliffe Hospital, Redcliffe

Redcliffe Hospital is seeking a dedicated and confident Healthcare Security Supervisor to oversee hospital security operations and promote a safe, respectful and supportive environment for patients, visitors and staff.

Job details

Position status Permanent
Position type Part-time
Occupational group Security
Classification OO4
Workplace Location Brisbane - North
Job ad reference QLD/RD674296
Closing date 05-Feb-2026
Job duration Permanent part time
Contact person Stephen Brockie
Contact details (07) 3883 7262
Access the National Relay Service

About the role

Redcliffe Hospital is seeking a permanent part-time security supervisor to join its dynamic, fast-paced team where no two shifts are the same. Your input will truly matter as you will be a valued member of a multidisciplinary team focused on staff safety and positive patient outcomes. Ideally you will already have healthcare security experience or have performed a like role in a similarly regulated values-based organisation. If you are passionate about staff and patient safety and want to join a close-knit, purpose-driven team, we'd love you to submit your application ensuring you follow the how to apply instructions as set out in the role description.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

  • Lead a team of Security Officers and Ambassadors ensuring that comprehensive security service delivery is provided to Redcliffe Hospital staff, patients, visitors and its associated land and assets.
  • Role model and employ evidence-based de-escalation techniques, including active listening, non-confrontational body language and verbal communication strategies.
  • Ensure all shift activities, incidents, breaches, observations, comments and supporting digital media are properly recorded in the security and ambassador reporting systems.
  • Stay informed about industry best practices and participate in regular training and professional development related to conflict management and de-escalation.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services;  and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Benefits when working for us

  • Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
  • Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
  • Flexible working arrangements and competitive salary rates with annual incremental increases
  • Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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