The position of Right to Information Decision Maker autonomously manages, coordinates and processes requests for information under relevant legislation, assisting patients, their families and other interested parties (including general members of the public, media organisations and journalists) to access information and documents held by CHQ. The decision-maker forms a part of a core information access team which functions alongside Legal Services, and reports through a Manager, to the Director, Legal Services.

Job details

About the Role

In this role you will deliver quality outcomes for children, young people and families (Leader of Self) in accordance with the Children's Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values. Your contribution will include:

• Triage applications for access under the RTI Act, to ensure requests are properly interpreted, acknowledged and processed, in accordance with the relevant legislation including within statutory processing timeframes.
• Act as a primary point of contact for RTI related requests, to applicants and within CHQ, for release of patient and other CHQ held information.
• Review CHQ records (such as patient charts, internal and external correspondence, reports or reviews) to assess and make a decision about release in accordance with the RTI legislation.
• Prepare and write reasons for decisions about release of information, using templates as a base, through sound analysis and reasoning using case law precedent and guidance material issued by the Office of the Information Commissioner.
• Correspond and consult on proposed decisions, including through informal and formal briefing within CHQ and to third party's potentially impacted by a proposed decision (including people and State agencies/bodies).
• Maintain an accurate detailed record of all liaison activities and correspondence relating to each request and maintain an effective follow up system on all requests received, bearing in mind strict statutory timeframes.
• Manage all processes associated with an applicant seeking external review by the Information Commissioner, as required.
• Maintain a working knowledge of current legislation and policy relevant to this area of work and use this knowledge to perform tasks across various functions within the Health Information Access team, as required from time to time by the Manager.

About Children's Health Queensland Hospital and Health Service (CHQ HHS)

Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.   

Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.

Inclusion and diversity

To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.

Some of the great benefits of working at CHQ HSS

If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:

• Opportunities for professional growth and development
• Competitive renumeration
• Annual pay increases
• 12.75% employer superannuation contribution
• 17.5% annual leave loading
• Salary packaging
• Employee wellness and assistance program
• Work/life balance, variety, and flexibility

You can find out more about why it's so great to work at CHQ HHS here.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description, Information Pack and Applicant Tool Kit for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 675959 AO5 RTI IP Decision Maker RD (PDF)
  
  CHQ_Applicant Toolkit_2025 (PDF)
  
  CHQ_Information for Applicants_2025 (PDF)