The position of HIS Transcription Administration Officer will be to provide a high level, efficient, accurate and professional medical transcription and administrative service.

Job details

About the Role

In this role you will deliver quality outcomes for children, young people and families (Leader of Self) in accordance with the Children's Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values. Your contribution will include:

• Provide efficient support to Health Information Services (HIS) Transcription, which includes:
  • Accurately performing quality assurance using appropriate databases to source additional mandatory information.
  • Printing and distribution of patient correspondence in a timely manner The workflow for this correspondence may vary dependant on method of generation (Self-typing, Text-to-Talk/Speech Recognition or AI.)
  • Update relevant databases to maintain information accuracy and integrity.
  • Update notifications of Child Safety involvement and liaise with or advise Health Information Access.
  • Monitor Transcription email account and action accordingly.
  • Distribute completed letters to correct folders for upload to ieMR.
• Operate with a high level of autonomy and efficiency, meeting established deadlines and setting priorities, whilst producing and delivering medical correspondence for the public Outpatient Departments.
• Demonstrate high level keyboard and organisational skills coupled with an ability to manage a heavy workload with variable priorities.
• Communicate effectively with medical officers and other clinicians within CHQ HHS to ensure accuracy and timeliness in the delivery of the Transcription service. This will require a high level of communication and interpersonal skills.

About Children's Health Queensland Hospital and Health Service (CHQ HHS)

Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.   

Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.

Inclusion and diversity

To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.

Some of the great benefits of working at CHQ HSS

If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:

• Opportunities for professional growth and development
• Competitive renumeration
• Annual pay increases
• 12.75% employer superannuation contribution
• 17.5% annual leave loading
• Salary packaging
• Employee wellness and assistance program
• Work/life balance, variety, and flexibility

You can find out more about why it's so great to work at CHQ HHS here.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description, Information Pack and Applicant Tool Kit for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• CHQ_Applicant Toolkit_2025 (PDF)
  
  CHQ_Information for Applicants_2025 (PDF)
  
  676643 AO3 Transcription Administration Officer RD (PDF)