The Manager, Workforce reports to the Executive Manager, Business Services and is responsible for leading the People stream to ensure the effective delivery of human resource (HR) and health and safety services. The role is responsible for the provision of advice, leadership and support to regional management on a broad range of contemporary HR issues, contributing to the effective management and development of the regional workforce. The Manager, Workforce will provide a high level of support to the regional management team in delivering organisational reform outcomes; contributing to the overall future direction of the QAS and ensuring quality, timely and appropriate pre-hospital care and transport services are provided to the Queensland community within the region.

Job details

• Lead the strategic planning and management of HR and health and safety services to support regional management and staff.
• Provide specialist advice on a range of issues such as performance and leadership development, establishment management, employee relations, training and development, policy, equity and diversity, employee entitlements and workforce capability.
• Liaise with relevant operational managers and internal and external stakeholders to ensure adequate strategic and operational planning, with respect to HR and health and safety.
• Develop and maintain productive and professional relationships within the QAS, Queensland Health, other government agencies and with key external stakeholders/partners.
• Lead the provision of high-quality HR services to regional managers and employees, including reporting, performance management, recruitment and selection and HR advice, to ensure HR processes are efficient and comply with relevant legislation, directives, policies and procedures.
• Lead the provision of high-quality workplace health and safety management support, including compliance and assurance, reporting and statistical trends, hazard identification, preventative actions, injury management and promotion of safe work practices to ensure a safe work environment.
• Ensure the region's compliance with relevant Public Service Commission directives.
• Provide strategic advice, policy and support to clients on absenteeism management, management of employee underperformance, disciplinary procedures and processes including dismissals, ethics and Code of Conduct in relation to performance issues, performance appraisals and grievances.
• Build regional capability through the provision and facilitation of coaching and training in relation to relevant policy and procedures.
• Coordinate investigations and reviews into a range of employee relations issues and develop, negotiate and implement appropriate strategies for resolution.
• Interact with Research and Innovation to develop and implement significant and complex projects, programs and initiatives for the region to deliver high quality solutions and outcomes aligned to the strategic and operational direction of the QAS. Provide consultative services to the region by developing, implementing and monitoring best practice initiatives, and encouraging innovation and continuous improvement that is consistent with whole of government policies, procedures and systems which are aligned to corporate and/or divisional objectives.
• Manage all employees reporting to this position by developing staff to their full potential, monitoring staff performance and providing ongoing feedback and development opportunities.
• Provide guidance and direction to ensure the region achieves departmental priorities in relation to workplace health and safety.
• Through relevant staff, oversee the provision of high-quality workplace health and safety management support, including compliance and assurance, reporting and statistical trends, hazard identification, preventative actions, injury management, return to work/rehabilitation support and promotion of safe work practices to ensure a safe work environment.
• Provide HR leadership and mentoring to other regional Senior HR Consultants to develop capability and initiate statewide HR projects in consultation with head office.

Job Ad Reference: QLD/680262/26

Closing Date: Thursday, 12th March 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 680262-26-Role Description (Word, 726KB)