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Clinical Nurse Patient Experience
South Brisbane
The Clinical Nurse (CN) role provides advanced clinical and problem-solving skills, expert planning and coordination skills in the clinical management of consumer feedback, ensuring quality standards are met. This role works autonomously within the Patient Experience Team within the Patient Safety and Quality Service. The role supports management activities including portfolio responsibilities and contributes to organisational improvements in consumer engagement and experience.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Health - Nursing |
| Classification | Nurse Grade 6 (1) |
| Workplace Location | Brisbane Inner City,Brisbane - South |
| Job ad reference | QLD/H26CHQ677093 |
| Closing date | 13-Mar-2026 |
| Job duration | |
| Contact person | Alicia Salem |
| Contact details | 07 3068 4952 Access the National Relay Service |
About the Team
The CHQ Patient and Safety Service (PSQS) is committed to the provision of high quality, sustainable clinical services which align with CHQ's vision and values and commitment to offer the best: safe, expert, accessible child and family-centred care for children and young people. PSQS provides operational support to build capacity among leaders and front-line staff and influence the development of effective high performing microsystems and teams. PSQS promotes and fosters a culture of safety and reliability, leads assurance processes and supports the development, implementation and ongoing improvement of patient safety and quality systems which facilitate clinical governance and continuous quality improvement across the organisation.
About the Role
In this role you will deliver quality outcomes for children, young people and families (Leader of Self) in accordance with the Children's Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values.
You'll fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health) Award - State 2015 - Generic Level Statements (GLS) Nurse Grade 6 Band 1 and the Queensland Health and Children's Health Queensland Hospital and Health Service (CHQHHS) commitments and values, in achievement of the organisational goals and Domains of Practice.
Your contribution will include:
- Domain 1: Direct comprehensive care or provision of direct care
- Domain 2: Support of Systems
- Domain 3: Education
- Domain 4: Research
- Domain 5: Professional Leadership
Please refer to the role description for more information.
About Children's Health Queensland Hospital and Health Service (CHQ HHS)
Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.
Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.
Inclusion and diversity
To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.
Some of the great benefits of working at CHQ HSS
If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:
- Opportunities for professional growth and development
- Competitive renumeration
- Annual pay increases
- 12.75% employer superannuation contribution
- 17.5% annual leave loading
- Salary packaging
- Employee wellness and assistance program
- Work/life balance, variety, and flexibility
You can find out more about why it's so great to work at CHQ HHS here.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applicants are encouraged to apply online. Please review the Role Description, Information Pack and Applicant Tool Kit for more information on application process requirements. Agency referrals will not be accepted for this position.
Documents
Before applying for this vacancy please ensure you read the documents below.
