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Director Patient Safety and Quality Service
South Brisbane
The Director, Patient Safety and Quality Service (PSQS), provides overarching leadership and strategic direction to drive measurable, system wide improvements in patient safety, clinical quality and reliability across Children’s Health Queensland Hospital and Health Service (CHQ HHS). This role shapes and strengthens the organisational culture by embedding clear accountability at every level for delivering safe, high quality care, ensuring that safety and quality are understood as shared responsibilities across clinical, operational, and corporate services.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Health - Children's Health Queensland |
| Classification | HSO |
| Workplace Location | Brisbane Inner City,Brisbane - South |
| Job ad reference | QLD/H26CHQ677674 |
| Closing date | 19-Mar-2026 |
| Job duration | 6 months |
| Contact person | Steven McTaggart |
| Contact details | 3068 5323 Access the National Relay Service |
About the Team
The CHQ Patient and Safety Service (PSQS) is committed to the provision of high quality, sustainable clinical services which align with CHQ's vision, values, and commitment to offer the best: safe, expert, accessible child and family-centred care for children and young people. PSQS provides operational support to build capacity among leaders and front-line staff and influence the development of effective high performing microsystems and teams. PSQS promotes and fosters a culture of safety and reliability, leads assurance processes and supports the development, implementation and ongoing improvement of patient safety and quality systems which facilitate clinical governance and continuous quality improvement across the organisation.
About the Role
As the senior leader of the Patient Safety and Quality Service, the Director is responsible for advancing CHQ's commitment to excellence in outcomes for children, young people, and their families. The position leads a multidisciplinary team that provides specialist functions including clinical governance, patient safety, patient experience, learning systems, accreditation, incident management, quality improvement, open disclosure, and safety culture initiatives. This includes developing innovative and contemporary approaches to achieve reliability, transparency, and clinical excellence across all CHQ environments hospitals, outreach, community, statewide services, and virtual care.
The role works collaboratively and proactively with Executives, senior clinicians, divisional leaders, non-clinical partners, consumers, and government stakeholders to ensure CHQ maintains a coordinated, integrated and organisation wide approach to quality and safety. This includes ensuring that clinical governance systems are contemporary, consumer centred and grounded in evidence, and that expectations for accountability, performance and excellence are clearly articulated, consistently understood, and reliably upheld.
The Director operates at a senior management level to lead the planning, design, implementation, and evaluation of strategies that advance evidence based, person centred care and continuously improve outcomes.
About Children's Health Queensland Hospital and Health Service (CHQ HHS)
Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.
Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.
Inclusion and diversity
To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.
Some of the great benefits of working at CHQ HSS
If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:
- Opportunities for professional growth and development
- Competitive renumeration
- Annual pay increases
- 12.75% employer superannuation contribution
- 17.5% annual leave loading
- Salary packaging
- Employee wellness and assistance program
- Work/life balance, variety, and flexibility
You can find out more about why it's so great to work at CHQ HHS here.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applicants are encouraged to apply online. Please review the Role Description, Information Pack and Applicant Tool Kit for more information on application process requirements. Agency referrals will not be accepted for this position.
Documents
Before applying for this vacancy please ensure you read the documents below.
