Lead a dynamic administrative team supporting critical outpatient and procedural services in a fast-paced healthcare environment.

This role offers the opportunity to lead high-performing administration teams, strengthen service delivery across multiple clinical areas, and drive continuous improvement in patient-focused operations.

Job details

Your new role:

As the Administration Coordinator – Outpatient Services, you will lead and coordinate a diverse administrative team to ensure efficient, high-quality support for key outpatient and procedural services.

• Working closely with clinical leaders and stakeholders, you will drive operational performance, data integrity, and continuous improvement across administration services.
• Lead and manage multiple administrative teams across Specialist Outpatients, Endoscopy, Cardiac, Allied Health, Elective Surgery Admissions and Urodynamics, including recruitment, rostering and workforce planning.
• Ensure efficient administrative operations, including referral processing, bookings, waitlist management, clinic utilisation and compliance with reporting requirements.

About you:

We are seeking a proactive and capable leader who can balance operational priorities with strong people management and stakeholder engagement to support a high-performing administration service.

• Demonstrated experience managing administrative teams, including recruitment, performance management, rostering and staff development.
• Strong ability to work autonomously, solve problems, and identify opportunities to improve administrative processes and service outcomes.
• Experience working with health information systems and managing data quality, reporting and compliance requirements.
• Excellent communication and stakeholder engagement skills, with the ability to influence and collaborate across multidisciplinary teams.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• MS03678169 (PDF)
  
  We are MSH - five reasons why you should join us (PDF)
  
  Application essentials - things you need to know (PDF)