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Support Officer Registered Documents
Mount Isa
Join the Team Driving Excellence in Patient Safety & Governance!
Support safe, high‑quality care across the North West HHS by coordinating essential policies, procedures, and clinical governance processes. This role is perfect for someone who is organised, detail‑driven, and passionate about improving health service delivery.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO4 |
| Workplace Location | North West Qld |
| Job ad reference | QLD/MI679226 |
| Closing date | 09-Apr-2026 |
| Job duration | Permanent, Full-time |
| Contact person | Melinda Duncan |
| Contact details | 0467 887 127 Access the National Relay Service |
About the role
As part of the Healthcare Standards Unit, you will play a key role in strengthening patient safety, clinical governance, and quality systems across the North West HHS. Working both independently and collaboratively, you'll support the development, maintenance and communication of policies, procedures, clinical forms, and governance activities that contribute to safe, consistent, and culturally responsive care.
- Manage and maintain the HHS's Policies, Protocols & Procedures Register and Clinical Forms Register, ensuring consistency and compliance.
- Coordinate document development processes, including formatting, editing, consultation, and web publishing.
- Support governance committees by preparing agendas, papers, minutes, action tracking and related documentation.
Working with us
- Tax savings through salary sacrificing options are also available.
In your downtime, we offer 4 weeks p.a. recreational leave with a 17.5% loading/bonus.
Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.
PLUS, access to the Training, Education and Professional Development Incentive funds.
Requirements
- C Class Motor Vehicle Licence.
- Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
- This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
- A period of probation may apply.
About North West Hospital and Health Service
The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.
- Unique locations
- Friendly communities
- Regional, rural and remote $$$ incentives
The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.
Affectionately known as the ‘oasis of the outback,' Mount Isa represents over 50 nationalities which give the city a unique cosmopolitan flavour. People enjoy living in this modern community, with restaurants, excellent health care, shopping, churches, clubs, service clubs and social activities. You will love the yearly carnival of festivities and celebrations including the Mount Isa Rodeo.
Mount Isa is a great place to live and work!
Interested?
Download the Role Description for further information and application / interview preparation.
Contact: Melinda Duncan on 0467 887 127.
Applications close: Thursday, 9 April 2026.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Our vision is to be Queensland's leading HHS delivering excellence in remote healthcare to our patients, working as an integral part of the community.
We are an equal opportunity employer.
Documents
Before applying for this vacancy please ensure you read the documents below.
